Alexis Butler
Myrtle Beach ,SC
Summary
Dedicated professional with experience as an Ice Cream Server and Host, excelling in customer engagement and maintaining cleanliness. Demonstrated ability to manage high-pressure situations, enhancing customer satisfaction and teamwork. Skilled in effective communication and hygiene practices, contributing to a positive environment and streamlined operations.
Overview
4
4
years of professional experience
Work History
Ice Cream Server
05.2023 - Current
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Kept tidy and organized area to comply with cleanliness standards.
Host
06.2021 - 05.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Bachelor of Arts - Psychology
Newberry College
Newberry, SC05-2025
Skills
- Customer engagement
- Teamwork
- Patience and empathy
- Customer service
- Excellent communication
- Working under pressure
- Cleanliness and hygiene
Timeline
Ice Cream Server
05.2023 - Current
Host
06.2021 - 05.2023
Bachelor of Arts - Psychology
Newberry College