Alexis Calvo
Cracker Barrel Old Country Store Inc
Corpus Christi
4
years of professional experience
Dynamic professional with experience in fast-paced dining and retail environments. Known for strong problem-solving abilities and a commitment to guest engagement. Eager to leverage expertise in delivering high-quality service and supporting team performance.
Work History
Server
1 Year 7 Months- Executed customer service strategies to ensure timely and accurate order fulfillment, enhancing overall guest satisfaction.
- Collaborated with kitchen staff to streamline food preparation, improving service speed and quality.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Trained new servers on menu offerings and service standards to maintain consistency in high-quality service.
Apparel Sales Associate
6 Months- Delivered personalized assistance in apparel selection, enhancing customer experience and satisfaction.
- Maintained up-to-date knowledge of product lines, providing accurate information to address customer inquiries effectively.
- Worked with team members to exceed sales goals, directly contributing to improved store performance.
Server
9 Months- Delivered exceptional customer service, ensuring timely and accurate order fulfillment.
- Managed customer inquiries and resolved issues promptly to ensure satisfaction.
- Adapted to fast-paced environment while maintaining high quality of service standards.
- Enhanced team performance by sharing best practices during shift briefings.
- Performed cash handling duties, processing transactions efficiently and accurately.
Subway Sandwich Artist
3 Months- Engaged with customers to provide exceptional service, addressing inquiries and ensuring satisfaction.
- Prepared high-quality sandwiches according to customer specifications and Subway's operational standards.
- Trained new team members on sandwich preparation techniques and customer service protocols.
- Assisted in maintaining cleanliness and organization of workstations to ensure food safety compliance.
Education
High School Diploma
- Extracurricular Activities: [Sports]
Skills
Exceptional customer service
Guest engagement
Cash handling
Problem-solving
Cool under pressure
Reliable and responsible
Strong work ethic
Timeline
Server
Cracker Barrel Old Country Store Inc
06.2024 - 01.2026Read More
Apparel Sales Associate
Academy Sports + Outdoors
11.2023 - 05.2024Read More
Server
Cheddar's Scratch Kitchen
04.2022 - 01.2023Read More
Subway Sandwich Artist
Subway
01.2022 - 04.2022Read More
Lyford Highschool
High School Diploma
Read More