Quality support specialist with extensive experience in quality assurance and data analysis at Integration Innovation Inc. (i3). Skilled in risk management and stakeholder engagement, driving compliance and operational efficiency. Proven track record of enhancing processes and achieving significant quality improvements through collaboration and root cause analysis.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Quality Support Specialist
Integration Innovation, Inc. (i3)
Huntsville, Alabama
09.2025 - Current
Supported quality assurance initiatives through inspections, documentation control, and compliance tracking to ensure adherence to standards.
Collaborated with engineering and operations to enhance processes, fostering continuous improvement.
Tracked quality metrics to inform data-driven decisions and optimize quality outcomes.
Oversaw compliance by regularly reviewing processes and documentation for adherence. and audit readiness.
Conducted root cause analysis by gathering data and identifying underlying issues. and corrective actions.
Managed quality records by organizing and updating documentation systematically. and audit documentation.
Maintain standardized procedures and documentation.
Quality Assurance Specialist/Technical Support Representative at BCA Financial ServicesQuality Assurance Specialist/Technical Support Representative at BCA Financial Services