ALEXIS CAREY
Ponchatoula,LA
Summary
Dynamic Sales Development Team Lead at Netchex with a proven track record in performance optimization and team leadership. Expert in customer engagement and relationship building, consistently recognized for driving results and enhancing processes. Adept at training and developing talent while cultivating an environment of success and collaboration.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Development Team Lead
Netchex
Covington, LA
07.2024 - Current
- Facilitate collaboration between development team members and other departments.
- Conduct regular performance reviews for team members.
- Train new hires on development processes and company culture.
- Lead monthly stand-up meetings to review progress, and discuss roadblocks.
- Recommended strategies to maximize the performance and lifespan of SDRs.
Sales Development Representative
Netchex
Covington, LA
01.2023 - 06.2024
- Identified and contacted potential customers through cold calling, email campaigns, and social media outreach.
- Maintained an up-to-date database of prospects and clients.
- Gathered prospect requirements and provided product information to meet their needs.
- Monitored competitor activities and kept abreast of changes in the marketplace.
Server
Don's Seafood and Steakhouse
Hammond, USA
11.2019 - 01.2023
- Memorized over 50 menu items and accommodated special modifications to satisfy customers.
- Swiftly and successfully resolved conflicts resulting in customer gratification 100% of the time.
- Warmly greeted new and returning customers and developed relationships resulting in customer loyalty.
- Routinely utilized POS system.
Education
Southeastern Louisiana University - Marketing, Professional Sales
Southeastern Louisiana University
12.2019
Fontainebleau High School -
Fontainebleau High School
Mandeville, La01.2019
Skills
- Team leadership
- Customer engagement
- Time management
- Problem solving
- Relationship building
- Process improvement
- Data management
- Performance optimization
References
- Adelle Allen, Don's Seafood, (225)210-8621
- Jathan Cutrer, Netchex, (985) 377-3135
Certification
- SDR of the Year 2024
- President's Club 2024
Timeline
Sales Development Team Lead
Netchex
07.2024 - Current
Sales Development Representative
Netchex
01.2023 - 06.2024
Server
Don's Seafood and Steakhouse
11.2019 - 01.2023
Southeastern Louisiana University - Marketing, Professional Sales
Southeastern Louisiana University
Fontainebleau High School -
Fontainebleau High School