ALEXIS CARR

• Developed marketing strategies designed to increase brand awareness within target markets.
• Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
• Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.

• Scheduling at least (50) employees at a time, as well as hiring employees getting them set up with training videos, and training schedule with crew trainers that I manage, as well as scheduling orentations

• As a general manager my duty as well is to do payroll once a week to pay each employee that works in my store .

• Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
• Ensured compliance with local health department regulations regarding food safety standards.
• Created schedules and monitored payroll to remain within budget.
• Trained employees on duties, policies and procedures.
• Recruited, interviewed and hired qualified staff for open positions.

• Train shift mangers, and dept leads as well as all employees proper procedures, food safety training in production management

• mange food cost labor and customer complaints.

•documentation call offs. Etc

• Have [9] years of management experience
• Identified, investigated, and corrected operational issues such as inventory waste and theft to keep the business running at its best
• Creating long-term schedules for [30] daily shifts and [80] employees
• Maintained a positive customer service environment
• 1-800 complaints as of voice scores and complaints
• Taught crew members how to do their jobs properly
• Established performance goals and provided candid feedback
• Was able to quickly and effectively resolve guest complaints
• Food safety
• Kept track of employee performance to ensure that guests received positive and high-quality service on every visit / Skill levels.

• Dealt with customer service issues as they arose
• Gave management feedback on employee performance and training requirements
• Was in charge of opening and closing the store, as well as reconciling cash drawers and making bank deposits
• Hired, trained, and mentored staff to maximize effectiveness
• Was in charge of supervising, developing, and delegating tasks to employees
• Entered inventory sales into the weekly income report for the company.