Alexis Carrington
Iowa City,IA
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Server
Oaknoll Retirement Community
08.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated patience while working with all of the hospice patients with dementia.
Grill Cook
Cracker Barrell Old Country Store
07.2023 - Current
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Cleaned and maintained kitchen equipment regularly.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Server
Cracker Barrell Old Country Store
07.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
To-Go Server
Cracker Barrell Old Country Store
07.2021 - Current
- Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
- Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
- Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
- Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
Server
University of Iowa Housing and Dining
01.2024 - 05.2024
Education
Bachelor of Arts - Social Work
University of Iowa
Iowa City, IA05-2027
Skills
- Dedicated work ethic
- Outstanding customer support
- Cash management
- Customer interaction
- Quick-learning
- Willing to learn
- Multitasking and organization
- Team player
Timeline
Server
Oaknoll Retirement Community
08.2024 - Current
Server
University of Iowa Housing and Dining
01.2024 - 05.2024
Grill Cook
Cracker Barrell Old Country Store
07.2023 - Current
Server
Cracker Barrell Old Country Store
07.2021 - Current
To-Go Server
Cracker Barrell Old Country Store
07.2021 - Current
Bachelor of Arts - Social Work
University of Iowa
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