Alexis Casares
Lake Orion,MI
Summary
I'm currently Enrolled Online Classes To Become a Certified Personal Trainer, and also Nutrition Specialist also I'm CPR /AED Certified.
Overview
12
12
years of professional experience
Work History
Assistant Store Manager
Taco Bell
08.2014 - 11.2023
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Manager of Operations
Tim Hortons
05.2012 - 07.2014
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Partnered with vendors and suppliers to effectively manage and budget.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
High School Diploma -
Life Skills
Pontiac, MI12.2010
Skills
- Stock Management
- Customer Relations
- Store Organization
- Department Oversight
- Business Development
- Customer Service and Engagement
- Sales Strategies
- Team Building and Leadership
- Business Development and Planning
- Leadership abilities
- Marketing strategies
Timeline
Assistant Store Manager
Taco Bell
08.2014 - 11.2023
Manager of Operations
Tim Hortons
05.2012 - 07.2014
High School Diploma -
Life Skills