ALEXIS CASTILLO
Miami,FL
Summary
Results-driven Business Development Manager with 9+ years of experience in organizational leadership. Well-educated in lead generation and relationship development with key clients and stakeholders. Recognized for guiding teams to success through coaching, sales technique training and revenue target achievement.
Overview
10
10
years of professional experience
Work History
Business Development Director
Rick Case Acura
Fort Lauderdale, Florida
02.2024 - Current
- Participated in regular meetings with senior executives to discuss performance metrics and future plans for business development initiatives.
- Managed client relationships to ensure satisfaction and loyalty.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Provided training and mentoring to junior team members on best practices in business development.
Business Development Manager
The Collection
Coral Gables, Florida
01.2023 - Current
- Maintained open and ongoing communication with clients to meet needs and expectations.
- Resolved customer complaints regarding sales and service.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Coached, developed and motivated team to achieve revenue goals.
Business Development Manager
Midway Ford
Miami, FL
08.2021 - 12.2022
- Demonstrated thought leadership by presenting in industry seminars, leading webinars and publishing white papers.
- Developed short-term and long-term vision and strategy to achieve targeted sales objectives.
- Gathered and analyzed business, market and competitor information to support development of strategic marketing plan.
- Supported and coached sales team members to drive growth and development.
- Established ambitious goals for employees to promote achievement and surpass business targets.
Business Development Representative
South Motors Honda
Miami, FL
06.2015 - 08.2020
- Effectively built relationships with both established and potential customers.
- Determined business development opportunities and implemented effective strategy for client acquisition.
- Set up potential client contacts, cultivated relationships and followed through on service needs.
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
Insurance Processor
HULL & CO.
St. Petersburg, FL
09.2014 - 04.2015
- Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
- Processed claims for payment or forwarded to appropriate personnel for further investigation
- Transcribed data to worksheets and entered data into computer to prepare documents and adjust accounts.
Education
High School Diploma -
Palmetto High School
Palmetto, FL06.2014
Skills
- Client Interviews
- Customer Service
- Problem-Solving
- Data Entry
- Verbal and Written Communication
- Eligibility Determination
- Teamwork and Collaboration
- Team Building
- Strategic Planning
- Relationship Building
- Decision Making
- Pipeline Management
- CRM Platforms
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Business Development Director
Rick Case Acura
02.2024 - Current
Business Development Manager
The Collection
01.2023 - Current
Business Development Manager
Midway Ford
08.2021 - 12.2022
Business Development Representative
South Motors Honda
06.2015 - 08.2020
Insurance Processor
HULL & CO.
09.2014 - 04.2015
High School Diploma -
Palmetto High School