Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexis Ciambriello

Brockton,MA

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Family Dollar
Brockton, MA
03.2020 - Current
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Analyzed and interpreted store trends to facilitate planning.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.

Wedding Server

Villa
East Bridgewater, MA
07.2019 - Current
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Prepared and maintained drink stations throughout catering events.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Served plated dinners with up to 3 courses.
  • Maintained flexible work schedule to meet event needs.
  • Returned reusable goods and serving equipment for inventory and restock.
  • Wrapped silverware and folded napkins according to standard procedures or in requested arrangements.
  • Monitored dietary restrictions and served guests with special needs.
  • Arranged linens and table settings according to seating plan and event theme.

Cashier

Kmart
Brockton , MA
07.2016 - 08.2019
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Learned duties for various positions and provided backup at key times.
  • Set up new sales displays each week.

Education

Bachelor of Science - Nursing

University of Massachusetts - Dartmouth
North Dartmouth, MA
05.2023

High School Diploma -

Brockton High School
Brockton, MA
06.2019

Skills

  • Active listening
  • Oral and written communication
  • Customer service skills
  • Leadership
  • Problem-solving and critical thinking
  • Professionalism and strong work ethic

Certification

CPR

Mental Health First Aid

Dementia Training

Timeline

Assistant Store Manager

Family Dollar
03.2020 - Current

Wedding Server

Villa
07.2019 - Current

Cashier

Kmart
07.2016 - 08.2019

Bachelor of Science - Nursing

University of Massachusetts - Dartmouth

High School Diploma -

Brockton High School

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Alexis Ciambriello