Alexis Covarrubias
Libertyville,IL
Summary
Dedicated server at Timothy O'Toole's Pub with a strong focus on engaging with guests and providing efficient meal service. Skilled in Microsoft Office and capable of managing multiple tasks to enhance the dining experience. Successfully trained new staff members, showcasing a strong work ethic and a collaborative attitude.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Timothy O'Toole's Pub
05.2024 - Current
- Participated in training new staff members on service standards and restaurant policies, improving team efficiency and consistency in customer service.
- Collaborated with kitchen staff to ensure accurate and timely meal preparation and service.
- Supported needs of 6+ person wait staff who attended to the specific needs of countless customers daily
Server
Sedgebrook Retirement Community
09.2019 - 04.2022
- Provided a safe, comfortable, and enjoyable dining experience for residents, their guests, and other visitors, earning positive feedback from residents.
- Kept the dining room and service area clean, organized, and safe.
- Assisted and collaborated with over five serving staff members, including providing training.
Education
Bachelor of Science - Industrial And Organizational Psychology
University of Illinois At Urbana-Champaign
Champaign, IL05-2026
High School Diploma -
Vernon Hills High School
Vernon Hills, IL05-2022
Skills
- Strong Work Ethic
- Customer service
- Guest Engagement
- Ability to manage multiple tasks and prioritize effectively
- Ability to collaborate with diverse teams
- Flexibility in a fast-paced environment
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Google Workspace (Docs, Sheets, Slides)
Certification
Teen Mental Health First Aid USA Certification (May 2021- May 2025)
Timeline
Server
Timothy O'Toole's Pub
05.2024 - Current
Server
Sedgebrook Retirement Community
09.2019 - 04.2022
Bachelor of Science - Industrial And Organizational Psychology
University of Illinois At Urbana-Champaign
High School Diploma -
Vernon Hills High School
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