Alexis Cruz
South Daytona,FL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
Work History
Interim Operations Manager
Bloomios Private Label
07.2023 - Current
- Oversee day-to-day operations of manufacturing facility, ensuring production targets are met while maintaining high-quality standards.
- Monitor and manage production schedules, adjusting as needed to accommodate changes in demand or resource availability.
- Oversee quality control procedures to ensure all gummy products meet or exceed established quality standards and regulatory requirements.
- Assist in recruiting, hiring and training of team members.
- Interact well with customers to build connections and nurture relationships.
- Provide C-Level Executives with reporting of day-to-day operations.
Human Resource Manager
Bloomios Private Label
05.2022 - 07.2023
- Developed and executed effective recruitment and selection strategies to attract and hire.
- Conducted interviews, coordinate pre-employment assessments, and negotiate offers of employment.
- Served as point of contact for employee inquiries, concerns, and conflict resolution.
- Provided coaching and guidance to managers on performance-related matters.
- Developed and maintain HR policies, procedures, and employee handbook in compliance with legal and regulatory requirements.
- Stayed abreast of labor laws and industry trends to ensure organizational compliance.
- Administered employee benefits programs, including health, retirement, and other fringe benefits.
- Oversaw HRIS (Human Resource Information System) and maintain accurate employee records.
- Ensure compliance with all federal, state, and local employment laws and regulations.
- Handled employee relations issues in compliance with company policies and legal requirements.
Human Resource Manager
Wal-Mart Neighborhood Market
08.2020 - 10.2021
- Responsible for talent acquisition and recruitment process
- Conducted employee, interviews, on-boarding, organized training, and future development
- Administered benefits plans and compensation
- Insured company abided by state and federal employment laws
- Organized, maintained, and executed rolling audit of employee personnel files pursuant to contractual requirements and governmental regulations for 100+ employees
- Promoted and represented company culture, in addition to rolling out significant changes within business as directed
- Conducted disciplinary actions and terminations
- Assisted administrative team with quarterly and annual employee performance reviews
Regional Director
United Cerebral Palsy of Southern AZ
01.2017 - 08.2020
- Successfully opened new branch for company in Southern Region of state of Arizona
- Team built clientele from 0 – 100 and generated monthly revenue of $100,000
- Responsible for talent acquisition and recruitment process, represented company at community and professional events, including career/ job fairs
- Conducted interviews, on-boarding, organized training
- Completed quarterly and annual employee performance reviews
- Conducted disciplinary actions and terminations
- Formulated monthly budget reports that were then presented to Executive Director
- Administered state required training
- Participated in promotional opportunities and on-boarding of new accounts.
- Attended weekly meetings to discuss and optimize strategies
Program Manager
United Cerebral Palsy of Southern Arizona
09.2012 - 01.2017
- Managed 60+ clients that received state sponsored home health services
- Scheduled daily shifts for clients and employees
- Performed field coaching and training for both employees and clients
- Conducted client and employee interviews to create matches
- Monitored clients billing hours monthly to stay within authorized billable hours
- Recruited new clients
- Maintained accurate and detailed documentation for agency files
Education
Bachelor of Arts I - Spanish Language And Literature
University of Arizona
Tucson, AZ12.2015
Skills
- Manage/ Coordinate Operations
- Production Planning
- Hiring, Onboarding, Training
- Policy Development and Enforcement
- Employee Relations
- Customer Management
Timeline
Interim Operations Manager
Bloomios Private Label
07.2023 - Current
Human Resource Manager
Bloomios Private Label
05.2022 - 07.2023
Human Resource Manager
Wal-Mart Neighborhood Market
08.2020 - 10.2021
Regional Director
United Cerebral Palsy of Southern AZ
01.2017 - 08.2020
Program Manager
United Cerebral Palsy of Southern Arizona
09.2012 - 01.2017
Bachelor of Arts I - Spanish Language And Literature
University of Arizona
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