Alexis Ditosti
Johnstown,PA
Overview
3
3
years of professional experience
Work History
Pharmacy Technician
Giant Eagle
Johnstown, PA
02.2024 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Medical Secretary
Johnstown Cardiovascular Associates
Johnstown, PA
05.2022 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Registered new patients in electronic medical records prior to appointment scheduling.
- Supported physicians in delivering optimal care by accurately transcribing medical orders and maintaining up-to-date documentation.
Education
University of Pittsburgh At Johnstown
Johnstown, PABishop Carroll Catholic High School
Ebensburg, PA05.2022
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Medical terminology
- Patient scheduling
- Customer service
- Use of EMR
Timeline
Pharmacy Technician
Giant Eagle
02.2024 - Current
Medical Secretary
Johnstown Cardiovascular Associates
05.2022 - Current
University of Pittsburgh At Johnstown
Bishop Carroll Catholic High School