Alexis Dorbish
Youngstown,OH
Summary
Business Administration student with experience in medical assisting, server roles, and sales. Skilled in customer service, communication, organization, multitasking, and adapting to fast-paced environments. Brings a strong work ethic, a willingness to learn, and a growing interest in sales and business-related fields. Seeking opportunities to expand knowledge, contribute to team success, and build a steady income through professional growth.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Meridian HealthCare
Youngstown, OH
10.2025 - Current
- Assisted healthcare professionals with patient examinations and procedures.
- Managed patient scheduling and maintained accurate medical records.
- Provided compassionate care to patients, addressing concerns and inquiries.
- Administered medications and performed basic laboratory tests as directed.
- Ensured compliance with safety protocols and maintained a sterile environment.
- Collaborated with team members to enhance workflow efficiencies.
- Educated patients on treatment plans, medications, and follow-up care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Team Member
Dairy Queen
North Jackson, OH
08.2022 - 05.2024
- Provided exceptional customer service, ensuring satisfaction and addressing inquiries promptly.
- Operated point-of-sale system accurately for efficient transaction processing.
- Prepared food items according to quality standards and safety guidelines.
- Maintained cleanliness of work area, adhering to health regulations and company policies.
- Collaborated with team members to enhance workflow and improve service delivery.
- Assisted in training new staff on operational procedures and company protocols.
- Monitored inventory levels, reporting shortages to management for timely restocking.
- Implemented suggestions for process improvements, contributing to a more efficient work environment.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Server
Coaches Sports Bar And Grill
Youngstown, OH
04.2025 - 10.2025
- Delivered exceptional customer service to enhance dining experience and increase guest satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Managed multiple tables efficiently while maintaining high standards of service quality.
- Trained new servers on menu knowledge, service protocols, and operational procedures.
- Implemented upselling techniques to increase sales and promote daily specials effectively.
- Resolved guest complaints promptly, ensuring a positive dining atmosphere and repeat business.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
- Assisted in inventory management by tracking supplies and communicating needs to management team.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
High School Diploma -
Austintown Fitch High School
Youngstown, OH05.2024
Skills
HIPAA compliance
Patient scheduling
Customer service
Medical terminology knowledge
Medical terminology
Vital sign monitoring
EMR / EHR
Vital signs monitoring
Direct patient care
Clinical documentation
Data entry
Reliable team player
Compassionate
CPR
Immunization administration
Medical procedures
Patient assessments
Laboratory specimen collection
Professionalism and ethics
Maintaining confidentiality
Appointment setting
Compassionate caregiver
Adaptable
Inventory management
Valid state driver's license
Teamwork and collaboration
Time management
Problem-solving skills
Reliable and punctual
Goal oriented
Exceptional customer service
Cash handling
Flexible schedule
Stocking and receiving
Client service
Conflict resolution
Sales expertise
Product sales
POS system operation
Professional demeanor
Cleaning techniques
Inventory control
Order processing
Timeline
Medical Assistant
Meridian HealthCare
10.2025 - Current
Server
Coaches Sports Bar And Grill
04.2025 - 10.2025
Team Member
Dairy Queen
08.2022 - 05.2024
High School Diploma -
Austintown Fitch High School