Summary
Overview
Work History
Skills
Timeline
Generic

Alexis Duckett

Rainbow City,AL

Summary

Dedicated Customer Service Team Member with unwavering commitment to customer service. Known for developing productive relationships, resolving complex issues and winning customer loyalty.

Overview

10
10
years of professional experience

Work History

Personal Shopper

Shipt
Birmingham, AL
10.2018 - Current
  • Developed relationships with loyal shoppers by providing personalized shopping experiences.
  • Assisted customers in selecting items that met their individual needs and preferences.
  • Responded promptly to customer inquiries via phone calls or text.
  • Maintained a high level of customer service while ensuring customer satisfaction.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Completed pickup and shopping orders for customers within local area.

Life Insurance Agent

Family First Life
Birmingham , AL
04.2023 - 08.2023
  • Obtained state license

  • Ensured compliance with all applicable laws when issuing policies or making recommendations.
  • Educated clients on various types of life insurance policies available in the market.
  • Collaborated with other departments such as underwriting or claims processing teams.
  • Provided personalized service to clients by phone, email, or in-person meetings.
  • Prepared quotes for prospective customers based on their individual needs.

Restaurant Team Member

Logans Roadhouse Grill
Moody, AL
01.2017 - 10.2018

I began as a hostess and swiftly transitioned to server.

Held a brief bartender position before resigning.

  • Answered phone calls promptly and handled inquiries from customers courteously.
  • Trained new team members on restaurant policies and procedures.
  • Provided quality customer service with a friendly attitude.

Sales Associate

Gymboree
Branson, MO
01.2014 - 12.2016
  • Conducted inventories on a regular basis to track stock levels.
  • Greeted customers and provided exceptional customer service.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Upsold additional items based on customer interests and needs.

Skills

  • Planning and Organization
  • Attention to Detail
  • Upbeat and Outgoing Attitude
  • Initiative and Self-Motivation
  • Goal Setting and Prioritization

Timeline

Life Insurance Agent

Family First Life
04.2023 - 08.2023

Personal Shopper

Shipt
10.2018 - Current

Restaurant Team Member

Logans Roadhouse Grill
01.2017 - 10.2018

Sales Associate

Gymboree
01.2014 - 12.2016
Alexis Duckett