Alexis Fairbanks
Red Lake,MN
Summary
Dedicated Pharmacy Technician skilled in workflow optimization and HIPAA compliance. Proven ability to enhance customer satisfaction and train staff effectively.
Overview
8
8
years of professional experience
Work History
Pharmacy Technician
Indian Health Service
03.2018 - Current
- Processed prescriptions accurately, minimizing errors and enhancing patient safety.
- Managed medication inventory, ensuring availability and compliance with safety standards.
- Trained new staff on pharmacy procedures and operational protocols.
- Led initiatives to enhance customer service, improving patient satisfaction scores.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
Education
High School Diploma -
Red Lake Senior High School
Red Lake, MNSkills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Prescription filling
- Stocking shelves
- Verifying orders
- Pharmacy law compliance
- Manual and automated medication dispensing
- Receiving incoming supplies
- Staff development
Timeline
Pharmacy Technician
Indian Health Service
03.2018 - Current
High School Diploma -
Red Lake Senior High School