Alexis Ferguson
Norfolk,VA
Summary
Compassionate healthcare professional with a background in postpartum for 6 years, known for high productivity and efficient task completion. Skilled in maternal and newborn baby care, excel at communication, teamwork, and empathy, ensuring optimal patient outcomes and collaborative healthcare environments.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
Work History
Server
Cinema Cafe
Virginia Beach
10.2023 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Maintained cleanliness and organization of dining area and service stations.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Handled cash transactions accurately and processed payments efficiently.
- Trained new servers on restaurant policies and service techniques.
- Addressed customer inquiries and resolved any service-related issues promptly.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
Nursing Care Partner
Chesapeake Regional Hospital
Chesapeake, Virginia
04.2020 - Current
- Assisted nursing staff with patient care and daily living activities.
- Monitored vital signs and reported changes to the nursing team.
- Provided compassionate care to postpartum patients and their families.
- Maintained accurate patient records and documentation in electronic systems.
- Supported emotional well-being of families through active listening and guidance.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained accurate patient records using electronic health record systems.
- Provided emotional support to patients to enhance their well-being.
- Responded quickly and calmly during emergency situations using appropriate protocol methods.
- Participated in community outreach events to promote healthcare services available at the facility.
- Developed strong relationships with patients to ensure quality care was provided.
- Observed changes in patient condition and reported any abnormalities promptly to healthcare professionals in staff.
- Maintained a safe and clean environment for clients at all times.
- Trained new staff on best practices for client care and safety protocols.
Server
Rib City
Virginia Beach, Virginia
10.2017 - 03.2020
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted in menu recommendations based on customer preferences and dietary needs.
- Maintained cleanliness and organization of dining area and service stations.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Esthetician - Esthetician
Centura College
Chesapeake, VA 08.2022 - 05.2023
Green Run High School
Virginia Beach, VirginiaSkills
- Customer service
- Patient care
- Vital signs monitoring
- Team collaboration
- Time management
- Compassionate caregiving
- Strong communication
- Task prioritization
- Documentation accuracy
- Professional demeanor
Accomplishments
- Bee Award April 2021
- Bee Award July 2025
References
References available upon request.
Timeline
Server
Cinema Cafe
10.2023 - Current
Esthetician - Esthetician
Centura College
08.2022 - 05.2023
Nursing Care Partner
Chesapeake Regional Hospital
04.2020 - Current
Server
Rib City
10.2017 - 03.2020
Green Run High School