Alexis Fischer
Greer,SC
Summary
Service-oriented Patient Care Representative with a strong background in scheduling and patient intake. Demonstrates exceptional time management and problem-solving skills, contributing to improved patient care and satisfaction. Detail-oriented Patient Care Representative with strong skills in patient confidentiality and data security. Proven ability to enhance workflow efficiency and communicate effectively to ensure high-quality patient care.
Overview
5
5
years of professional experience
Work History
Front Desk Office Specialist
Jervey Eye Group
Greenville, SC
01.2026 - Current
- Managed patient scheduling and appointment coordination for eye care services.
- Assisted in maintaining accurate patient records and filing systems.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Assisted patients in completing necessary consent and payment contract forms.
Patient Care Representative/Call Center Representative
Southern Eye Associates
Greenville, South Carolina
02.2023 - 12.2025
- Scheduled patient evaluations and procedures to enhance workflow efficiency.
- Established a strong professional network with physicians and colleagues.
- Assisted patients in completing consent and payment contract forms.
- Reviewed accounts, identified delinquencies, and collected outstanding payments.
- Categorized medical documents and meticulously documented work processes.
- Communicated with patients to ensure care quality and develop personalized care plans.
- Welcomed patients at front desk, fostering a friendly check-in environment.
- Managed office phone lines by checking voicemails, returning calls, and directing messages.
Patient Care Representative
Brio Internal Medicine
Greenville, SC
10.2022 - 02.2023
- Processed patient intake information and updated medical records before treatment.
- Scheduled evaluations and procedures for patients.
- Managed telephone encounters to address patient inquiries effectively.
- Demonstrated flexibility during changes in patient care practices.
- Maintained cleanliness of waiting areas, coffee bar, and water station.
Cashier
Publix
Greenville, SC
02.2021 - 10.2022
- Learned roles of other departments to provide coverage and keep store operational.
- Answered customer questions and provided store information, while providing premier customer service.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Trained new team members in cash register operation, self-checkout and customer services.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Education
High School Diploma -
Shannon Forest Christian School
South Carolina05-2019
Some College (No Degree) - Computer Science And Elementary Education
Anderson University
South CarolinaSkills
- Helpful and Service-Oriented
- Registration and Scheduling
- Insurance coverage verification
- Medical terminology knowledge
- EMR / EHR (eClinicalWorks and ModMed)
- Calm and Effective Under Pressure
- Detail-Oriented
Timeline
Front Desk Office Specialist
Jervey Eye Group
01.2026 - Current
Patient Care Representative/Call Center Representative
Southern Eye Associates
02.2023 - 12.2025
Patient Care Representative
Brio Internal Medicine
10.2022 - 02.2023
Cashier
Publix
02.2021 - 10.2022
Some College (No Degree) - Computer Science And Elementary Education
Anderson University
High School Diploma -
Shannon Forest Christian School