Alexis Foster
Jacksonville,FL
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Office Manager
Esthesis Scents
Jacksonville, USA
06.2024 - Current
- Responded promptly to inquiries regarding notarizations, weddings, and certification of employment verification
- Managed orders for aromatherapy products and ensured timely delivery
- Oversaw tasks related to maintaining notary public certification for the state of
- Coordinated scheduling for notarization appointments
- Handled administrative duties to support office operations
MHE Operator
Holman Logistics
Commerce, USA
09.2022 - 05.2024
- Safely operated and maintained commercial trucks
- Conducted pre-trip inspections
- Managed transportation documentation
- Efficiently navigated shipping routes
- Demonstrated strong communication skills while interacting with customers
- Entered data into a system
- Utilized system to track shipments and update inventory
- Ensured compliance with safety regulations and company policies
- Collaborated with team members to streamline operations and improve efficiency
Distribution Operator
Publix Distribution center
Dacula, USA
02.2019 - 08.2022
- Safely operated and maintained commercial trucks
- Conducted pre-trip inspections
- Managed transportation documentation
- Efficiently navigated shipping routes
- Demonstrated strong communication skills while interacting with customers
- Implemented effective inventory management strategies
- Utilized modern technology to improve warehouse efficiency
- Ensured timely and accurate delivery of goods
Call Center Representative
Telnet Group
Athens, GA
10.2016 - 07.2022
- Adhered strictly to all applicable laws and regulations pertaining to customer privacy rights.
- Developed effective working relationships with team members across multiple departments.
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
- Provided accurate information regarding products and services while upselling additional products when appropriate.
- Maintained records of customer interactions, transactions, comments, and complaints.
- Maintained high levels of professionalism while interacting with customers via phone or email.
Education
High School -
Colonial high school
Orlando, FLPhlebotomy -
ProLab solutions
Jacksonville, FLSkills
- Customer service
- Computer skills
- Microsoft word
- Microsoft office
- Time management
- Office experience
- Data entry
- Office Management
- Customer Service
- Scheduling
- Data Entry
- Data Gathering
Timeline
Office Manager
Esthesis Scents
06.2024 - Current
MHE Operator
Holman Logistics
09.2022 - 05.2024
Distribution Operator
Publix Distribution center
02.2019 - 08.2022
Call Center Representative
Telnet Group
10.2016 - 07.2022
High School -
Colonial high school
Phlebotomy -
ProLab solutions
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