Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Affiliations
Timeline
Generic

Alexis Gardner

Pittsburgh,PA

Summary

Dynamic customer service professional with extensive experience in front desk operations at Design Image Hair Salon. Demonstrated success in enhancing client satisfaction through effective communication and critical thinking. Proficient in data entry and documentation, ensuring organized systems while promoting a positive atmosphere for clients and team members. Aiming to leverage skills in a challenging role that prioritizes exceptional client experiences.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Receptionist

Design Image Hair Salon
Pittsburgh, PA
06.2020 - 04.2025
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Greeted visitors and provided them with assistance.

Brand Ambassador/Sales Associate

Aerie By American Eagle
Pittsburgh, PA
02.2022 - 01.2025
  • Provided customer service support during promotional events or when needed.
  • Trained new brand ambassadors, sharing best practices and brand values.
  • Participated in team meetings to discuss strategies and share feedback from the field.
  • Recommended, selected and helped locate merchandise based on guest needs and desires.
  • Handled customer complaints in a professional manner.
  • Provided accurate information about products, prices and services.

Junior Dance Teacher

The Academy of Dance By Lori
Pittsburgh, PA
08.2021 - 06.2024
  • Provided individual attention when needed to help students with specific skill development issues.
  • Assessed student progress through observation and feedback during class sessions.
  • Instructed students in proper technique, terminology and performance of various styles of dance such as ballet, tap, jazz, hip hop and modern.
  • Monitored student attendance records and maintained accurate class rosters.
  • Supervised student rehearsals ensuring safety regulations were followed at all times.
  • Created an environment conducive to learning by providing positive reinforcement to students.

Education

Bachelor of Science - Biological Sciences, Pre-Med

University of Pittsburgh
Pittsburgh, PA
05-2028

High School Diploma -

Upper St. Clair Highschool
Pittsburgh, PA
06-2024

Skills

  • Customer service
  • Data analysis
  • Patient care
  • Critical thinking
  • Team collaboration
  • Front desk operations
  • Positive and professional
  • Documentation and reporting

Accomplishments

  • Highschool Dean's List
  • National Honor Society

Languages

English
Native/ Bilingual

Certification

  • Basic Life Support Certification

Affiliations

  • University of Pittsburgh's Dance Team

Timeline

Brand Ambassador/Sales Associate

Aerie By American Eagle
02.2022 - 01.2025

Junior Dance Teacher

The Academy of Dance By Lori
08.2021 - 06.2024

Receptionist

Design Image Hair Salon
06.2020 - 04.2025

Bachelor of Science - Biological Sciences, Pre-Med

University of Pittsburgh

High School Diploma -

Upper St. Clair Highschool

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Alexis Gardner