Alexis Gonzales
San Andreas,Texas
Summary
Dynamic professional with over 20 years in customer service, adept at building loyalty and exceeding expectations at San Antonio Foodbank. A self-motivated team player, skilled in electronic health records and powerful negotiation, committed to delivering exceptional outcomes in high-pressure environments. Eager to leverage expertise in a new role.
Overview
9
9
years of professional experience
Work History
Case Assistance Navigator
San Antonio Foodbank
01.2021 - Current
- Exercised strong decision-making skills during high-stress scenarios while adhering to safety, company policies and procedures.
- Delivers outstanding customer service, exceeds expectations and builds long term loyalty with partners and clients.
Certified Clinical Medical Assistant
Communicare
08.2016 - 02.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
Education
No Degree - Some College
St Phillips College
San Antonio, TXNo Degree - Certified Medical Assistant
Vantage College
San Antonio, TX07-2016
High School Diploma -
Highlands High School
San Antonio, TX05-2005
Skills
- Over 20 years of experience in customer service and communication skills
- Self motivated and eager to continue learning
- Great team player and works well independently
- Powerful negotiator and multitasker
Timeline
Case Assistance Navigator
San Antonio Foodbank
01.2021 - Current
Certified Clinical Medical Assistant
Communicare
08.2016 - 02.2020
No Degree - Some College
St Phillips College
No Degree - Certified Medical Assistant
Vantage College
High School Diploma -
Highlands High School
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