Naomi Cavazos

• Assisted Patients and healthcare providers with access to specialty medications, including Ozempic and Wegovy.
• Verified insurance benefits and eligibility for prescription coverage.
• Coordinated prior authorization for consent forms.
• Educated patients on enrollment requirements and program eligibility
• Tracked case progress and documented patient interactions in customer relationship management and case management systems.
• Collaborated with pharmacies, healthcare providers on patients' medications.
• Maintained HIPAA compliance while handling confidential patient information.

Managed day-to-day inventory and conducted precise cycle counts to maintain accurate stock levels.

• Sorted, received, labeled, and restocked shelves with incoming products to ensure efficient product availability.

• Picked and packaged all customer’s orders ensuring no mispicks occurred.

• Trained more than 10 associates in daily tasks to enhance team performance and streamline operations.

• Operated forklift safely and efficiently in warehouse environment.

Scanned and audited patients' medical records through a secure database.

• Organized patients' records to ensure expedient and thorough access to care.

• Managed filing of medical records across multiple locations in Arizona, ensuring compliance and accessibility.

• Executed secure disposal of sensitive patient information, adhering to established protocols for data protection.

• Recruited over 100 students to enroll in Carrington College

Conducted inbound and outbound call screenings to recruit qualified high school graduates.

• Provided candidates with necessary information and tools for error-free enrolment.

• Followed up with all interested candidates to maintain engagement.

• Managed student accounts effectively Responsible for managing multiple student accounts, as well as developing and implementing effective

strategies with students.