Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alexis Goodman

Valencia,CA

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills honed at MB2 Entertainment. Proven ability to engage guests and manage high-volume dining environments while maintaining cleanliness standards. Adept at cash handling and building customer relationships to drive repeat business. Committed to delivering memorable dining experiences.

Overview

3
3
years of professional experience

Work History

Server

MB2 Entertainment
11.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Hostess

Islands Fine Burgers and Drinks
06.2024 - 11.2024
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Attractions Attendant

Six Flags Magic Mountain
06.2022 - 11.2024
  • Delivered outstanding customer service by addressing guest concerns promptly and professionally.
  • Contributed to a positive work environment by assisting team members in daily tasks and ensuring smooth operations.
  • Collaborated with fellow attendants to maintain safety procedures, ensuring a secure environment for both guests and staff.
  • Assisted guests with special needs, providing accommodations that ensured their enjoyment of the park''s offerings.

Cashier and Host

MB2 Entertainment
09.2022 - 06.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.

Education

Associate of Arts - English

College of The Canyons
Valencia, CA
06-2026

High School Diploma -

Valencia High School
Valencia, CA
05-2024

Skills

  • Strong work ethic
  • Cash handling
  • Hospitality service expertise
  • Cleanliness standards
  • Safe food handling
  • Food running
  • High volume dining
  • Sales techniques
  • Supply restocking
  • Table bussing
  • Task prioritization

Languages

Arabic
Elementary
English
Native or Bilingual

Timeline

Server

MB2 Entertainment
11.2024 - Current

Hostess

Islands Fine Burgers and Drinks
06.2024 - 11.2024

Cashier and Host

MB2 Entertainment
09.2022 - 06.2024

Attractions Attendant

Six Flags Magic Mountain
06.2022 - 11.2024

Associate of Arts - English

College of The Canyons

High School Diploma -

Valencia High School

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Alexis Goodman