Alexis Gordon
Swedesboro
Summary
Patient-oriented Pharmacy Technician with background in medical prescription assistance and customer service. Experience includes managing medication inventory, providing patient counseling, and assisting pharmacists with prescription fulfillment. Strong communication skills, knowledge of pharmacy law and ethics, ability to manage multiple tasks simultaneously highlight abilities. Previous roles have showcased commitment to patient care, efficiency improvement in workflow management, and fostering relationships with healthcare providers.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
ExactCare Pharmacy
Valley View
10.2024 - Current
- Processed prescription orders using pharmacy management software efficiently.
- Collaborated with healthcare professionals to resolve medication-related inquiries promptly.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Answered telephones to respond to questions or requests.
Pharmacy Technician
HomeFree Pharmacy
Mount Laurel
03.2024 - 10.2024
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Interpreted and processed medication orders under supervision of pharmacist.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- HomeFree was bought by ExactCare Pharmacy
Pharmacy Technician
CVS Pharmacy
Harrison Township
10.2020 - 06.2024
- Assisted pharmacists in preparing and dispensing medications to patients.
- Ensured compliance with safety standards and regulatory requirements consistently.
- Maintained a clean and organized work environment to promote safety and efficiency.
- Trained new pharmacy staff on procedures and customer service best practices.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Shift Supervisor
CVS Pharmacy
Harrison Township
11.2017 - 06.2024
- Supervised daily operations and ensured compliance with company policies.
- Trained new employees on store procedures and customer service standards.
- Monitored cash register operations and ensured accurate transactions were completed.
- Collaborated with team members to enhance customer experience and satisfaction.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
COVID Clerical Staff
Inspira Health
Mullica Hill
08.2021 - 05.2022
- Assisted in patient intake processes and maintained accurate records.
- Supported administrative tasks including filing, data entry, and document management.
- Completed regular and thorough cleaning of equipment, floors, and furniture.
- Maintained detailed records of all patient interactions.
Education
Associate of Science - Health Sciences
Rowan College of South Jersey
Sewell07-2024
High School Diploma -
Kingsway Regional High School
Woolwich Township, NJ 06-2018
Bachelor of Science - Pre-Occupational Therapy
Neumann University
Aston, PAAssociate of Applied Science - Nursing
Salem County College
Carney's Point, NJSkills
- Medication dispensing
- Pharmacy management
- Patient intake
- Customer service
- Regulatory compliance
- Data entry
- Insurance billing
- Monitor vital signs
- Patient care
- Multitasking
- Wound care
Certification
- Pharmacy Technician License
- BLS/CPR Certified
Training
- Completed a semester of clinicals for nursing school
- Medication administration to patients
- Wound care
- Catheter training
- Patient mobilization
- Patient transportation
- Applications used - Salesforce, RX30, PioneerRX, Epic, RxConnect
Timeline
Pharmacy Technician
ExactCare Pharmacy
10.2024 - Current
Pharmacy Technician
HomeFree Pharmacy
03.2024 - 10.2024
COVID Clerical Staff
Inspira Health
08.2021 - 05.2022
Pharmacy Technician
CVS Pharmacy
10.2020 - 06.2024
Shift Supervisor
CVS Pharmacy
11.2017 - 06.2024
Associate of Science - Health Sciences
Rowan College of South Jersey
High School Diploma -
Kingsway Regional High School
Bachelor of Science - Pre-Occupational Therapy
Neumann University
Associate of Applied Science - Nursing
Salem County College
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