Alexis Grzyb
Medical Assistant
Racine,WI
Summary
Proven Medical Administrative Assistant with a track record of enhancing patient care and office efficiency at Aurora. Skilled in medical records management and patient flow, adept at fostering patient trust through empathetic communication. Demonstrated success in leveraging organizational competence to improve healthcare delivery, contributing to significant office advancements. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
16
16
years of professional experience
Work History
Medical Administrative Assistant
Aurora
12.2021 - Current
- Collaborated with the interdisciplinary team on special projects or initiatives aimed at improving overall office efficiency and enhancing the patient experience.
- Demonstrated proficiency in various medical software programs, adeptly adapting to new technology as required for optimal job performance.
- Coordinated referral appointments with external specialists, ensuring that relevant medical records were shared in a timely manner for optimal patient care continuity.
- Developed strong rapport with patients through active listening and empathetic communication, fostering trust and encouraging ongoing engagement with healthcare services.
- Facilitated seamless communication between patients and healthcare providers through diligent message relay and prompt follow-up actions as needed.
- Enhanced office efficiency by organizing and maintaining comprehensive medical records for easy retrieval by healthcare providers.
- Managed incoming phone calls efficiently, directing callers to appropriate personnel while providing courteous service at all times.
- Anticipated supply needs and placed orders proactively, preventing shortages that could disrupt daily clinic operations or compromise patient care quality.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
Medical Assistant
Ascension
03.2014 - 12.2021
- Taught patients about medications, procedures, and care plan instructions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Diet Clerk
Wheaton Franciscan Healthcare
02.2008 - 02.2014
- Promoted a culture of safety within the workplace by adhering to established infection control protocols and reporting any observed hazards promptly.
- Increased availability of special diet options by working closely with food service providers to expand menu offerings.
- Served as a resource to colleagues by sharing specialized knowledge and expertise in areas such as special diets or medical nutrition therapy.
- Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans, incorporating individualized dietary recommendations.
- Improved patient dietary adherence by conducting thorough nutritional assessments and providing personalized meal plans.
- Assisted in training new Diet Clerks, sharing best practices and mentoring them towards success in their roles effectively.
- Participated in quality improvement projects aimed at enhancing the overall performance of the dietetics department and its impact on patient care outcomes.
Education
Associate of Science - Medical Assisting
Gateway Technical College
Kenosha, WI 05.2001 -
High School Diploma -
Racine Lutheran High School
Racine,WI 05.2001 -
Skills
Patient Flow Management
Multi-Line Phone Systems
Patient care and confidentiality
Patient Demographics
Medical Records Management
Appointment Scheduling
Inventory Management
Organizational Competence
Timeline
Medical Administrative Assistant
Aurora
12.2021 - Current
Medical Assistant
Ascension
03.2014 - 12.2021
Diet Clerk
Wheaton Franciscan Healthcare
02.2008 - 02.2014
Associate of Science - Medical Assisting
Gateway Technical College
05.2001 -
High School Diploma -
Racine Lutheran High School
05.2001 -
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