Alexis Guadalupe
Naugatuck ,CT
Summary
Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care.
Overview
12
12
years of professional experience
Work History
Medical Front Office Receptionist
Optimus Health Care
10.2019 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Managed multi-line phone system and pleasantly greeted patients.
Retail Sales Merchandiser
Kellogg's Snacks
03.2012 - 08.2019
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders, and pricing needs.
- Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
- Developed relationships with key store personnel to support proper product placement and visibility.
- Analyzed sales data to identify trends and devised action plans to increase sales.
Education
High School Diploma -
Bassick High School
Bridgeport, CT06.2008
Skills
- Critical Thinking
- Bookkeeping Support
- Records Maintenance
- EMR Systems
- HIPAA Guidelines
- Front Desk Operations
- Quality Patient Care
- Appointment Scheduling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Front Office Receptionist
Optimus Health Care
10.2019 - Current
Retail Sales Merchandiser
Kellogg's Snacks
03.2012 - 08.2019
High School Diploma -
Bassick High School
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