Motivated and people-focused professional with experience in team leadership, customer service, and student advising. Known for strong communication skills, a positive attitude, and a passion for helping others succeed.
Overview
7
7
years of professional experience
Work History
Admissions Advisor
Texas State Technical College
07.2024 - Current
Advise prospective students on programs, enrollment, and financial aid.
Support students through onboarding and admissions processes.
Contribute to enrollment growth and student success initiatives.
Service and Engagement Team Lead
Target
09.2023 - 06.2024
Led front-end team in delivering excellent customer service and order fulfillment.
Trained team members and managed daily service operations.
Resolved guest issues and ensured a smooth shopping experience.
Training Director
Chick-fil-A
07.2018 - 06.2023
Managed training for new hires and ongoing staff development.
Promoted a strong service culture aligned with company standards.
Supported operations and team performance through coaching and leadership.