Summary
Overview
Work History
Education
Skills
Timeline
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Alexis Guerra

San Benito

Summary

Motivated and people-focused professional with experience in team leadership, customer service, and student advising. Known for strong communication skills, a positive attitude, and a passion for helping others succeed.

Overview

7
7
years of professional experience

Work History

Admissions Advisor

Texas State Technical College
07.2024 - Current
  • Advise prospective students on programs, enrollment, and financial aid.
  • Support students through onboarding and admissions processes.
  • Contribute to enrollment growth and student success initiatives.

Service and Engagement Team Lead

Target
09.2023 - 06.2024
  • Led front-end team in delivering excellent customer service and order fulfillment.
  • Trained team members and managed daily service operations.
  • Resolved guest issues and ensured a smooth shopping experience.

Training Director

Chick-fil-A
07.2018 - 06.2023
  • Managed training for new hires and ongoing staff development.
  • Promoted a strong service culture aligned with company standards.
  • Supported operations and team performance through coaching and leadership.

Education

Texas State Technical College (TSTC)
Harlingen, TX
06.2025

Skills

  • Customer Service
  • Staff Training
  • Conflict Resolution
  • Bilingual – English/Spanish
  • Organizational Skills
  • Sales and Advising

Timeline

Admissions Advisor

Texas State Technical College
07.2024 - Current

Service and Engagement Team Lead

Target
09.2023 - 06.2024

Training Director

Chick-fil-A
07.2018 - 06.2023

Texas State Technical College (TSTC)