Alexis Gutierrez
Temecula,CA
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in customer service, and supporting customers with knowledgeable assistance. Enhance brand loyalty with unparalleled support.
Overview
11
11
years of professional experience
Work History
Sales Representative
Estee Lauder
Inland Empire
12.2023 - Current
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Conducted market research to identify potential customers and their needs.
- Organized client visits, presentations, product demonstrations and trade shows.
- Researched competitors' products, prices, and sales techniques.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Identified opportunities for cross-selling additional products and services.
- Managed inventory levels by ordering sufficient stock for each account.
Sales Representative
Coty
Inland Empire
08.2022 - 12.2023
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Conducted market research to identify potential customers and their needs.
- Organized client visits, presentations, product demonstrations and trade shows.
- Analyzed customer feedback to improve products and services.
- Maintained accurate records of all sales and prospecting activities.
- Researched competitors' products, prices, and sales techniques.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Identified opportunities for cross-selling additional products and services.
- Managed inventory levels by ordering sufficient stock for each account.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Developed key customer relationships to increase sales.
Visual Merchandiser
H&M Company USAInc
Temecula, CA
07.2018 - 08.2021
- Created window and in-store displays to promote new product launches.
- Developed creative visual displays to showcase products and attract customers.
- Organized store layout, fixtures and visual merchandising standards.
- Created innovative floor plans to maximize visibility of merchandise.
- Maintained a high level of organization and cleanliness throughout the store.
- Ensured all signage was up-to-date and accurately reflected current promotions.
- Inspected existing displays regularly to ensure they were up to company standards.
- Assisted in developing strategies for increasing sales by using visual merchandising techniques.
Office Manager
Von Schweikert Audio
Riverside
02.2014 - 07.2018
- Developed and implemented office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Supervised staff members, organized schedules and delegated tasks.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Organized company events including holiday parties, team building activities .
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Education
Associate of Arts - Visual Communications
Fashion Institute of Design And Merchandising
Los Angeles06-2013
Skills
- Account development
- Sales demonstration
- Retail sales
- On-site product demonstrations
- Exceeds sales goals
- Product merchandising and distribution
- Account updating
- Typing proficiency
- Retail sales campaigns
- In-store event promotion
- Product expertise
- Customer experience
- Sales expertise
- Brand presentations
- Sales strategy
Affiliations
- Currently in the process of learning front end development and computer coding
Timeline
Sales Representative
Estee Lauder
12.2023 - Current
Sales Representative
Coty
08.2022 - 12.2023
Visual Merchandiser
H&M Company USAInc
07.2018 - 08.2021
Office Manager
Von Schweikert Audio
02.2014 - 07.2018
Associate of Arts - Visual Communications
Fashion Institute of Design And Merchandising