Alexis Hall
Stilwell Police Department
Stuart
1
Certification
2
years of professional experience
Dedicated 911 Dispatcher with strong skills in active listening, critical thinking, and customer service. Proven ability to remain calm under pressure while effectively coordinating emergency responses. Law enforcement is where I want to dedicate the rest of my life so that I can help those around me in their time of need. I am consistently reliable and proficient in multi-tasking and maintaining composure in high stress environments.
Work History
911 Dispatcher
9 Months- Operated multi-line phone systems to receive emergency and non emergency calls efficiently.
- Assessed caller needs and dispatched appropriate emergency services promptly whilst keeping myself and the caller calm in high stress situations.
- Maintained accurate records of all communications and incident reports.
- Coordinated with law enforcement, fire department, and medical personnel for effective and timely response strategies.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
911 Dispatcher
1 Year 8 Months- Operated multi-line phone systems to receive emergency and non emergency calls efficiently.
- Assessed caller needs and dispatched appropriate emergency services promptly whilst keeping myself and the caller calm in high stress situations.
- Maintained accurate records of all communications and incident reports in our CAD system.
- Coordinated with law enforcement and fire dept for effective and timely response strategies.
- Assisted in training new dispatchers on protocols and system operations.
- Familiar with detention center operations as we were adjoined with the Adair County Detention Center.
- Kept paper files/records (Warrants served/recalled, impound reports, NCIC entries added and removed etc.)
Education
High School Diploma
Skills
Works Well Under Pressure
Critical thinking
Active listening
Computer skills
Works well in team settings or alone
Positive attitude!
Fast learner
especially with computer programs
Information documentation
Certification
- PST - Public Safety Telecommunicator
- Emergency Management
- Basic TERT certification
Timeline
911 Dispatcher
Stilwell Police Department
11.2025 - CurrentRead More
911 Dispatcher
Adair County Sheriffs Office
05.2024 - 01.2026Read More
Westville Highschool
High School Diploma
Read More