Alexis Hamm
263 Main St. Palmyra,VA
Summary
I am currently a General Liability Claims Adjuster, licensed in multiple states with with a vast and detailed knowledge of their laws. Within this role, it does require being thoroughly skilled in investigations and determining liability, casualty and property loss. I have a proven history of excellent negotiation skills in order to facilitate and reach settlements, also while striving to provide the utmost customer service, both internally and externally.
Overview
10
10
years of professional experience
Work History
Liability Claims Adjuster
Sedgwick Claims Management Services Inc.
10.2021 - Current
- Examine claims forms and other records to determine insurance coverage.
- Tender applicable files to any 3 third party responsible and ensure that my client was also included on any settlement releases.
- Verify insurance claims and determined fair amount for settlement.
- Evaluate insurance policies and analyzed damages to determine coverage.
- Document all investigation activity and presented reports to management.
- Review police reports, medical records and physical property damage to determine extent of liability.
- Answer questions posed by insured and attorneys.
Workers Compensation Claims Adjuster
Tyson Foods
11.2020 - 09.2021
- Obtained all necessary information to complete proper evaluation of injury claims.
- Contacted injured parties and legal representation to negotiate final settlements.
- Adhered to company guidelines in claims processes and closures.
- Improved operations through consistent hard work and dedication.
- Learn new skills and applied to daily tasks to improve efficiency and productivity.
Insurance Producer
Farmers Insurance
05.2020 - 11.2020
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Boosted policy sales through effective communication of product benefits and features.
- Developed strong relationships with clients, fostering trust and loyalty for long-term business growth.
- Collaborated with underwriters to ensure accurate risk assessment and appropriate coverage options.
- Streamlined the application process for clients, simplifying paperwork and reducing wait times for approval.
General Liability/Workers Compensation Adjuster
Walmart
07.2015 - 05.2020
- Improved claim processing efficiency by conducting thorough investigations and promptly addressing discrepancies.
- Enhanced client satisfaction by providing timely updates and effectively resolving claim disputes.
- Streamlined workflow for faster claim resolution by coordinating with various internal departments and external agencies.
- Reduced the number of fraudulent claims by implementing advanced investigative techniques and collaborating with law enforcement when necessary.
Customer Care/Store Support Agent
Walmart
02.2014 - 07.2015
- Liaised with customers, management and my team to better understands customer needs and thus was able to recommend appropriate solutions.
- Evaluated accounts to identify trends, using data to mitigate further issues.
- Provided direct customer support to internal and external customers in a fast paced environment.
- Expanded customer base through effective networking, cold calling, and relationship-building strategies.
Education
High School Diploma -
Ponchatoula High School
Ponchatoula, LA05.2012
Skills
- 10 Key Data Entry
- Interviewing
- Customer Service
- Time Management
- Microsoft Office
- Medical Terminology
- Critical Thinking
- Negotiations
Timeline
Liability Claims Adjuster
Sedgwick Claims Management Services Inc.
10.2021 - Current
Workers Compensation Claims Adjuster
Tyson Foods
11.2020 - 09.2021
Insurance Producer
Farmers Insurance
05.2020 - 11.2020
General Liability/Workers Compensation Adjuster
Walmart
07.2015 - 05.2020
Customer Care/Store Support Agent
Walmart
02.2014 - 07.2015
High School Diploma -
Ponchatoula High School
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