Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexis Hamma

Madison

Summary

Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing knowledge gained across extensive retail experience to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.

Overview

6
6
years of professional experience

Work History

Store Manager

US Cellular
02.2022 - Current
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help business evolve and grow.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

Sales Manager

U.S. Cellular
05.2021 - 01.2022
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Monitored metrics to assess performance and implement continuous improvements.
  • Conducted ongoing staff development to help employees achieve growth within job roles.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

Assistant Manager

U.S. Cellular
08.2020 - 05.2021
  • Provided sales leadership and encouraged sales performance through coaching and training of new hires.
  • Educated and encouraged sales associates to build relationships with customers to understand their needs.
  • Strived to be a resource in providing product knowledge, sales promotions and selling tactics.
  • Maintained location operations, including but not limited to cash and inventory management, store opening and closing, merchandising, scheduling, and loss prevention.

Retail Wireless Consultant

U.S. Cellular
09.2019 - 08.2020
  • Achieved and surpassed individual sales targets in postpaid handsets and revenue consistently.
  • Participated in marketing efforts and promoted US Cellular brand through community involvement with Future of Good program and GRO events.
  • Created customer advocates through elevated sales practices that created additional customer value, such as leveraging trade-in program and customer referrals.

Clinique Counter Manager

Ulta Beauty
05.2018 - 09.2019
  • Increased sales by 136% over one year period.
  • Exceeded sales goals and accomplished business objectives by inspiring and motivating staff and promoting target products.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Provided ongoing training to store associates in Midwest region and ensured compliance to all company objectives during product launches.

Education

Associate of Arts - Liberal Arts

Scott Community College
500 Belmont Rd, 52722

High School Diploma -

Central High School
1120 Main St, Davenport, IA, 52803
2014

Skills

  • Goals and Performance
  • Sales Expertise
  • Inventory Management
  • Verbal and Written Communication
  • Policies and Procedures
  • MS Office Proficiency
  • Work Planning and Prioritization
  • Business Leadership

Timeline

Store Manager

US Cellular
02.2022 - Current

Sales Manager

U.S. Cellular
05.2021 - 01.2022

Assistant Manager

U.S. Cellular
08.2020 - 05.2021

Retail Wireless Consultant

U.S. Cellular
09.2019 - 08.2020

Clinique Counter Manager

Ulta Beauty
05.2018 - 09.2019

Associate of Arts - Liberal Arts

Scott Community College

High School Diploma -

Central High School
Alexis Hamma