Alexis Hart
Stephens City,VA
Summary
My name is Alexis Hart. I love to spend time with my family and friends on my days off. I love doing things for over in every way I can. I have worked since I was 16. I currently work as a Certified Nursing assistant at Winchester Medical Center. I was going to college for the last year to become a nurse but I had a chance in heart. I knew I wanted to do something at home for more flexibility with my children. I have experience in customer service, problem solving, time management, bedside manner and computer skills.
Overview
3
3
years of professional experience
Work History
Certified Nursing Assistant
Winchester Medical Center
Winchester, VA
09.2022 - Current
- Observed and reported unusual symptoms and changes to charge nurse.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Responded quickly to emergency situations involving sudden illness or injury.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Utilized effective communication skills with patients, families, and team members.
- Learning how to problem solve to help everyone have a better day
- Communicating with patients, family and staff so everyone has a understanding of what’s going on
- Learning how to chart on a computer using different tabs
- Being able to listen to family and patients concerns and get them to feel comfortable and safe
Cashier
Plato’s closet
Winchester, VA
10.2021 - 03.2022
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Answered customer inquiries regarding store policies and procedures.
- Collaborated with team members to address customer concerns or requests.
- Built and maintained productive relationships with employees.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Handled returns and exchanges according to company policies.
- Handled customer complaints professionally escalating issues when necessary.
- Followed proper opening/closing procedures for cashier station security
- Learning how to problem solve so the customers are happy
Education
High School Diploma -
Sherando High School
Stephens City, VA05-2023
Nursing
Lord Fairfax Community College
Middletown, VASkills
- Medical terminology knowledge
- Patient Relations
- Care plan implementation
- Valid Virginia driver's license
- Activity Planning
- Safety Precautions
- Family support and assistance
- Communication
- Computer skills
- Problem solving
- Flexibility
- Leadership
- Time management
Timeline
Certified Nursing Assistant
Winchester Medical Center
09.2022 - Current
Cashier
Plato’s closet
10.2021 - 03.2022
High School Diploma -
Sherando High School
Nursing
Lord Fairfax Community College