ALEXIS HARVEY

• Acted as the first point of contact, greeting visitors professionally, answering multi-line phones, and directing calls appropriately.
• Managed incoming emails, faxes, and inquiries, ensuring timely relay of messages to appropriate personnel.
• Managed filing systems, employee records, and office inventory to ensure accuracy and efficiency.
• Delivered administrative and operational support to staff and multiple departments, facilitating efficient workflow.
• Coordinated scheduling of home visits and appointments, enhancing client and employee satisfaction while aligning with company requirements.
• Maintained a clean, organized, and well-stocked office environment to support daily operations.
• Scanned, photocopied, and organized confidential documents in accordance with company procedures.

• Managed and maintained confidential student records to ensure organization, accuracy, and compliance with institutional policies, facilitating smooth administrative operations.
• Coordinated student enrollment processes, including admissions, transfers, and withdrawals, enhancing student experience and institutional efficiency.
• Supported course registration processes, ensuring adherence to institutional policies and regulatory requirements to promote a compliant and orderly registration environment.
• Prepared, authorized, processed, and distributed official student transcripts for current students and graduates.
• Collaborated with academic departments to verify record accuracy and fulfill academic record requests in a timely manner.
• Responded professionally to inquiries from students, parents, and staff regarding registration, academic records, and enrollment procedures.

• Calculated driver/staff payroll, inputting accurate payroll information into system to ensure timely payments.
• Investigated and resolved discrepancies in payroll, ensuring accuracy and compliance with company policies.
• Resolved complaints and questions from employees and upper management regarding payroll.
• Prepared and submitted payroll reports to supervisor, providing clear insights into payroll data.
• Process employee information for all entities in payroll and HR system.
• Update paper and electronic payroll records by entering adjustments on pay rates, employee status changes etc.
• Answered telephone inquiries from customers, providing assistance and information. and responds to customer inquiries.

Associates degree in General Studies (In Progress)

Expected Graduation: May 2027

Completed 53 credit hours