Alexis Holloman
Palmetto,FL
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
4
4
years of professional experience
Work History
Supervisor
Starbucks
07.2021 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored workflow to improve employee time management and increase productivity.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Displayed exceptional customer service and communication skills.
- Evaluated the effectiveness of teaching methods employed by staff members, identifying areas of improvement, leading to overall enhanced teaching quality.
- Assisted in inventory management, monitoring supplies.
Hostest
Barley & Burger
08.2020 - 02.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Acellus
06.2021
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Complex Problem-Solving
- Strategic Planning
- Inventory Control
- Operations Management
Timeline
Supervisor
Starbucks
07.2021 - Current
Hostest
Barley & Burger
08.2020 - 02.2021
High School Diploma -
Acellus