Alexis Horner
Clarksville,TN
Summary
Seasoned Catering Manager with proven track record in overseeing successful high-volume banquet operations. Skilled in managing teams, coordinating logistics, and maintaining quality standards for culinary offerings. Demonstrated ability to build strong client relationships and contribute to business growth through strategic planning and execution. Notable strength lies in problem-solving, multitasking, and leadership skills that ensure seamless event execution.
Overview
5
5
years of professional experience
Work History
Catering Manager
Nicoletta's Catering and Takeaway
Clarksville, TN
09.2021 - Current
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Implemented rigorous quality control procedures to maintain high standards in food preparation and presentation.
- Oversaw the hiring, training, and supervision of catering staff, promoting a culture of excellence and professionalism.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Led teams of over 10 employees, ensuring high productivity and excellent customer service.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
Barista Trainer
Starbucks
Clarksville, TN
07.2021 - Current
- Supported highest standards of conduct and service to support company reputation.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Described menu items to customers and suggested products based on stated preferences.
Assistant Store Manager
Pizza Hut
Clarksville, TN
11.2019 - 06.2021
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Maintained inventory by checking merchandise to determine levels.
- Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting customer relationships.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
Education
High School Diploma -
Clarksville High School
Clarksville, TN05-2018
Skills
- Sanitation standards
- Staff leadership
- Verbal and written communication
- Cross-functional team management
- Complex Problem-solving
- Adaptability to change
References
References available upon request.
Timeline
Catering Manager
Nicoletta's Catering and Takeaway
09.2021 - Current
Barista Trainer
Starbucks
07.2021 - Current
Assistant Store Manager
Pizza Hut
11.2019 - 06.2021
High School Diploma -
Clarksville High School
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