Alexis Hrbek
Estherville,IA
Summary
Dynamic and dedicated professional excelling in customer service and operational efficiency. Skilled in safe food handling and quality control, I enhance team performance and drive sales through effective training and engagement strategies. Committed to delivering exceptional experiences while adhering to guidelines.
Overview
2026
2026
years of professional experience
Work History
Kitchen Crew Member
Woody's Pizza
- Operated kitchen equipment safely and efficiently, ensuring cleanliness and maintenance.
- Prepared food items according to standardized recipes and quality guidelines.
- Assisted team members during peak hours to maintain service speed and quality.
- Collaborated with team to enhance workflow and reduce wait times during service shifts.
Sales Lead Keyholder
Dollar General (Estherville and Graettinger)
- Managed daily store operations, ensuring compliance with company policies and procedures.
- Assisted customers with product selections, enhancing overall shopping experience.
- Trained new staff on sales techniques and operational standards for improved performance.
- Implemented promotional strategies to increase sales and customer engagement during peak periods.
Sandwich Artist
Subway
- Prepared sandwiches according to customer specifications and food safety standards.
- Maintained cleanliness and organization of workstations and dining areas.
- Engaged with customers to ensure satisfaction and address inquiries efficiently.
- Operated cash register, processed transactions accurately, and handled payments securely.
CNA/Home Health Aide
Stay in Home Care
Milford, IA
10.2025 - 01.2026
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained accurate patient records and documentation for care continuity.
- Collaborated with healthcare team to develop individualized care plans.
Crew Member
McDonald's
Estherville, IA
12.2015 - 03.2016
- Collaborated with team members to improve workflow and reduce wait times for customers.
- Handled cash register operations, processing transactions with accuracy and efficiency.
- Adapted to changing priorities in a fast-paced environment to meet customer demands.
- Trained new crew members on operational procedures and best practices for service delivery.
CNA
Accura
Milford, IA
08.2025 - 10.2025
- Provided compassionate care to residents, ensuring comfort and safety in daily activities.
- Assisted nursing staff with patient assessments and vital sign monitoring to support health outcomes.
- Documented patient interactions and care provided in electronic health records for accuracy and compliance.
CNA
Accura
Spirit Lake, IA
05.2025 - 08.2025
- Trained new staff on best practices for resident care, enhancing team efficiency and service quality.
- Implemented infection control procedures, contributing to a safe environment for residents and staff alike.
- Assisted patients with daily living activities, promoting independence and dignity.
- Supported recreational activities, promoting social engagement and emotional well-being among residents.
Travel CNA
TriState Nursing
Sioux City, IA
06.2024 - 06.2025
- Assisted nursing staff with patient assessments and vital sign monitoring to support health outcomes.
- Administered medications as prescribed, adhering to safety protocols and guidelines for patient care.
- Collaborated with multidisciplinary teams to develop personalized care plans tailored to individual needs.
- Assisted Individuals with Assisted Daily Living Activities to ensure their independence and mobility as much as possible.
CNA
Lakeside Senior Care Center
Emmetsburg, IA
07.2024 - 04.2025
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Housekeeper
Estherville Hotel and Suites
Estherville, IA
09.2023 - 04.2024
- Maintained cleanliness and organization of guest rooms and common areas.
- Executed laundry operations, ensuring timely processing of linens and towels.
- Collaborated with front desk staff to address guest requests efficiently.
- Enhanced guest experience through attention to detail in room presentations.
Customer Service Cashier
Shopko
Estherville, IA
05.2016 - 10.2016
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer balances throughout shifts to ensure financial integrity.
- Assisted in stocking shelves and organizing merchandise to enhance store presentation.
Crew Member
Godfather's Pizza
Estherville, IA
03.2016 - 05.2016
- Delivered exceptional customer service, ensuring satisfaction during high-volume periods.
- Operated kitchen equipment, adhering to safety and sanitation standards.
- Prepared food items accurately and efficiently, following recipes and portion guidelines.
- Took orders, prepared meals, and collected payments.
Education
GED -
Iowa Lakes Community College
Estherville, IA02-2020
Skills
- Safe food handling
- Quality control understanding
- Adherence to guidelines
- Delivers exceptional customer service
- Knows Basic American Sign Language
Timeline
CNA/Home Health Aide
Stay in Home Care
10.2025 - 01.2026
CNA
Accura
08.2025 - 10.2025
CNA
Accura
05.2025 - 08.2025
CNA
Lakeside Senior Care Center
07.2024 - 04.2025
Travel CNA
TriState Nursing
06.2024 - 06.2025
Housekeeper
Estherville Hotel and Suites
09.2023 - 04.2024
Customer Service Cashier
Shopko
05.2016 - 10.2016
Crew Member
Godfather's Pizza
03.2016 - 05.2016
Crew Member
McDonald's
12.2015 - 03.2016
Kitchen Crew Member
Woody's Pizza
Sales Lead Keyholder
Dollar General (Estherville and Graettinger)
Sandwich Artist
Subway
GED -
Iowa Lakes Community College