Alexis Idoko
Orem,Utah
Summary
Certified Hairstylist with extensive customer service background successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction. Colorist with 4 years of experience in color correction and restorative treatments. Cosmetology - licensing of cosmetology - 2019
Overview
3
3
years of professional experience
Work History
Cosmetologist
NV Salon
Idaho Falls, ID
05.2021 - 11.2022
- Made appointments more memorable for customers by including extra services like head and neck massages
- Kept work areas, tools, and equipment clean and properly sanitized to reduce risk and cross- contamination
- Cut, washed, colored, and styled hair for multiple clients every 3 hours.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and styles.
- Created marketing advertisements to increase awareness of services and boost sales.
Assistant
The Studio
American Fork, UT
06.2020 - 01.2021
- Did hair, makeup, and nails for people for events
- Scheduled appointments, answered phones, greeted clients, processed payments, and created client service tickets for a salon with over daily customers
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase Product sales by Number
- Looked at the customer's hair texture, treatment history, and desired outcome to determine appropriate services
- Professional Summary
- Skills
Cosmetologist
Salon On The Ave
Provo, UT
09.2019 - 06.2020
- Researched latest trends in hair and makeup to stay updated on color, style and technique.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Maintained client treatment records and designed long-term care programs for return customers.
- Processed payments, entering sales in register for prompt customer service.
- Answered phone calls and emails to schedule client appointments.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Education
Cosmetology
Paul Mitchell The School - Provo
Provo, UT09.2019
Skills
- Chemical Mixing and Application
- Work Station Cleaning
- Trend Awareness
- Hair Assessments
- Problem Anticipation and Resolution
- Cuticle Trimming Safety Knowledge
- Friendly Communication
- Issue Resolution
- Tool, Equipment and Surface Sanitizing
Timeline
Cosmetologist
NV Salon
05.2021 - 11.2022
Assistant
The Studio
06.2020 - 01.2021
Cosmetologist
Salon On The Ave
09.2019 - 06.2020
Cosmetology
Paul Mitchell The School - Provo
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