Traveling
Hi, I’m
Alexis Ignacio
Bergenfield,NJ
Summary
Dynamic leader and recent Montclair State University graduate with a B.A. in Advertising, recognized for success in customer service and operational management. At RISE Medical Dispensary, I improved patient care by offering empathetic support and expert guidance on medical cannabis products based on needs. During my leadership tenure at Walgreens, I managed teams to optimize operational efficiency and enhance customer satisfaction. Proficient in customer service, trend analysis, and strategic planning, I thrive at identifying opportunities to exceed goals. I am excited to apply my skills and experience in an entry-level role or internship, contributing to meaningful and innovative projects.
Overview
6
years of professional experience
Work History
RISE Medical Dispensary
Patient Care Specialist
05.2022 - Current
Job overview
- Delivered empathetic support to patients seeking medical cannabis products.
- Educate patients on cannabis products, and recommend suitable options based on their needs.
- Coordinated patient logistics for efficient deliveries.
- Assisted patients with completing registration forms and medical paperwork.
- Ordered supplies when needed and monitored inventory levels.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Walgreens
Shift Lead Supervisor
10.2021 - 04.2022
Job overview
- Oversaw daily operations and ensured a seamless customer experience.
- Supervised, trained and guided team by coaching on daily activities.
- Conducted regular team meetings to communicate targets, updates, and gather feedback.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Collaborated with management to set performance goals and evaluate progress.
Urban Outfitters
Customer Service Associate
08.2018 - 03.2020
Job overview
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
- Tracked inventory levels of popular items to ensure availability for customers' orders.
Education
Montclair State University
Bachelor from Advertising
01.2025
Bergen Community College
Associate of Applied Science
05.2021
Ridgefield Park Jr. Sr High School
06.2018
Skills
- Adaptable learner
- Customer service
- Leadership
- Creative thinking
- Analyze trends
- Time management abilities
- Campaign management
- Media planning
- Advertising strategy
- Target audience identification
- Press release writing
- Analytics
Interests
Photography
Hiking
Languages
English
Native language
Work Preference
Work Type
Full TimeInternshipWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCompany CultureCareer advancementFlexible work hoursAvailability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Patient Care Specialist
RISE Medical Dispensary
05.2022 - Current
Shift Lead Supervisor
Walgreens
10.2021 - 04.2022
Customer Service Associate
Urban Outfitters
08.2018 - 03.2020
Montclair State University
Bachelor from Advertising
Bergen Community College
Associate of Applied Science
Ridgefield Park Jr. Sr High School
Similar Profiles
Anissa MoriceAnissa Morice
Personal Care-Bud Tender/Delivery Specialist at RISE Medical Cannabis DispensaryPersonal Care-Bud Tender/Delivery Specialist at RISE Medical Cannabis Dispensary
Blake LubeckeBlake Lubecke
Personal Care Specialist at Rise DispensaryPersonal Care Specialist at Rise Dispensary
Cassandra StoweCassandra Stowe
Manager at Rise DispensaryManager at Rise Dispensary