Alexis Ireland
Brewer,Maine
Summary
An experienced teller with 6 years of financial institution, cash handling and teller experience. Directs flow of currency within branch and maintains prudent procedures in ordering and verifying shipments. Counts, records and reconciles money collected from all facets of operation to safeguard vault assets. Demonstrates a positive attitude and dependable work ethic.
Overview
8
8
years of professional experience
Work History
Loan Officer
Brewer Federal Credit Union
Brewer, ME
01.2022 - Current
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
- Examined customer loan applications for loan approvals and denials.
- Submitted loan applications to underwriter for verification and recommendations.
- Compiled database of loan applicants' credit histories, financial statements and other financial information.
Head Teller
Brewer Federal Credit Union
Brewer, ME
01.2021 - 01.2022
- Verified amount of cash in cash drawer against day's receipts, quickly identifying errors.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Educated customers on use of banking website and mobile apps.
- Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
- Resolved problems, improved operations and provided exceptional service.
- Handled day-to-day running of the teller line, ensuring high levels of productivity and progression.
- Identified issues, analyzed information and provided solutions to problems.
Bank Teller
Brewer Federal Credit Union
Brewer, ME
03.2016 - 12.2021
- Reconciled cash drawer and resolved discrepancies.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Enthusiastically greeted customers and offered dedicated service during entire transaction.
- Accessed computerized financial information to answer questions related to specific accounts.
- Assisted customers with compromised debit cards and issued new credentials.
- Observed all procedures regarding financial and customer information to prevent possible breaches and data misuse.
Sales Associate
Target
Bangor, ME
01.2015 - 03.2016
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Maintained organized, presentable merchandise to drive continuous sales.
- Educated customers on promotions to enhance sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma -
Brewer High School
Brewer, ME05.2013
Skills
- Accounting systems and software
- Cash counting
- Transaction processing
- Rapid 10-key data entry
- Team Leadership
- Cash Handling
- Employee Training
- Staff Management
- Recordkeeping
Timeline
Loan Officer
Brewer Federal Credit Union
01.2022 - Current
Head Teller
Brewer Federal Credit Union
01.2021 - 01.2022
Bank Teller
Brewer Federal Credit Union
03.2016 - 12.2021
Sales Associate
Target
01.2015 - 03.2016
High School Diploma -
Brewer High School
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