Alexis Jenkins
Gainesville
Summary
Knowledgeable in caseload management with a solid history of managing complex caseloads and providing comprehensive support to diverse client populations. Proven ability to assess client needs and develop tailored action plans that drive positive outcomes. Demonstrated strong communication and problem-solving skills in high-pressure environments.
Overview
4
4
years of professional experience
Work History
Juvenile Probation Officer
Department of Juvenile Justice
02.2024 - Current
- Advocated for alternatives to detention when appropriate, emphasizing the importance of community-based interventions over punitive measures.
- Managed caseloads effectively by prioritizing tasks, utilizing time management skills, and maintaining organized case files.
- Established positive rapport with juveniles under supervision, fostering trust and open communication while maintaining professional boundaries.
- Enhanced community safety by closely monitoring and supervising juveniles on probation, ensuring compliance with court-ordered conditions.
- Collaborated with police detectives, child welfare organizations and district attorneys to resolve cases and protect juvenile individuals.
Eligibility Specialist
Department of Children and Families
01.2023 - 01.2024
- Enhanced client satisfaction by providing timely and accurate eligibility determination for various assistance programs.
- Reduced errors in eligibility determinations by maintaining thorough knowledge of program guidelines and regulations.
- Provided exceptional customer service through prompt response times, clear communication channels, and diligent follow-up practices.
- Resolved discrepancies with client applications to verify eligibility.
Juvenile Detention Officer
Marion Regional Juvenile Detention Center
04.2022 - 08.2022
- Provide safety and security for all youth and staff on a day to day basis.
- Helped implement structure for all youth, escorted youth to and from school, court and appointments.
- Create professional relationships with the youth to help get them back on the right track.
- Coordinate with judges and probation officers for youths' future plans
Crew Member
Chick Fil A, Gainesville Florida
05.2021 - 03.2022
- Working in a fast paced environment.
- Work to give each and every guest the most amazing experience and make sure they are helped in a timely manner.
- Stocked the counters, worked with the POS system, kept all areas clean at all times.
- Take payments and help guests when problems arise.
AfterSchool Counselor/Ninja
Sun Country Sports Center
10.2020 - 03.2021
- After School program helping students ages 5-9 with homework as well as keeping them entertained in a safe and welcoming environment.
- Enhancing their mobility in sports.
- Had groups of 5-25 students each day, made sure each student was accounted for at all times and made sure each student was playing fair and was learning something new each day.
Education
Bachelor's degree - Sports Journalism And Broadcast
Millersville University
Millersville, Pennsylvania06.2023
High School Diploma -
Easton Area High School
Easton, Pennsylvania06.2017
Skills
- Customer Service
- Marketing
- Public Speaking
- Social Media
- Journalism
- Sports Writing
- Volunteering
- Leadership
- Coachable
- Youth mentoring
Accomplishments
Winner of the Steve Harvey “Pay it Forward Academy”Scholarship.
Graduate of the Juvenile Probation Officer Academy.
Graduated of the Juvenile Detention Officer Academy.
Timeline
Juvenile Probation Officer
Department of Juvenile Justice
02.2024 - Current
Eligibility Specialist
Department of Children and Families
01.2023 - 01.2024
Juvenile Detention Officer
Marion Regional Juvenile Detention Center
04.2022 - 08.2022
Crew Member
Chick Fil A, Gainesville Florida
05.2021 - 03.2022
AfterSchool Counselor/Ninja
Sun Country Sports Center
10.2020 - 03.2021
High School Diploma -
Easton Area High School
Bachelor's degree - Sports Journalism And Broadcast
Millersville University
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