Alexis Kelsey
Kalamazoo
Summary
Senior at Western Michigan University pursuing a Bachelors of Science in University Studies. I am looking for a part-time position. I am a quick learner, a team player, and ready to take on responsibility with a positive attitude.
Overview
6
6
years of professional experience
Work History
Substitute Teacher, K-12
Edustaff
09.2023 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
Classroom Assistant
The Montessori School
01.2024 - 07.2024
- Supervised lunch periods and recess times, maintaining an orderly environment during breaks from academic workloads.
- Aided students individually or in small groups, reinforcing material taught by the teacher.
- Established positive relationships with students, fostering a supportive and inclusive classroom community.
- Assisted teachers in managing class behavior, resulting in a more focused learning environment.
Residential Assistant and Conference Associate
Western Michigan University
01.2022 - 08.2023
- Maintained communication with students' counselors, instructors and staff members to promote supportive environment.
- Enforced rules and regulations to maintain order and safety in residence hall of 35 students in my designated pod.
- Initiated dormitory programs to foster positive relationships and safe social opportunities.
- Provided referral services and connected students with resources to facilitate access to support and meet individual needs.
- Encouraged student participation in community and social university-sponsored programs.
- Planned and organized social and educational activities to promote community building and personal development among students.
- Upheld all university and residence hall rules, regulations and policies.
- Established consistent relationships with students to maintain professional boundaries
Receptionist
Unified Clinics
08.2022 - 01.2023
- Scheduled office meetings and client appointments for staff teams.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Routed incoming mail and messages to relevant personnel without delay.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Corresponded with clients through email, telephone, or postal mail.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Assisted with onboarding new clients and securing paperwork completion.
- Maintained confidentiality of information regarding clients and company.
- Operated multi-line telephone system to answer and direct high volume of calls, generally over 30 calls daily that were directed to various clinics.
- Organized, maintained and updated information in computer databases.
Elderly Caregiver
American House
05.2022 - 08.2022
- Completed regular check-ins and progress report for each client, managing 10-15 clients simultaneously.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided compassionate and patient-focused care to cultivate well-being.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Provided safe mobility support to help patients move around personal and public spaces.
- Maintained entire family's schedule and organized events.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Transported clients to and from medical appointments with safety and efficiency.
Pizza Cook
Italia Gardens Flint, Davison, And Grand Blanc
06.2018 - 08.2020
- Reduced food waste by efficiently managing ingredients inventory and rotating stock as needed.
- Cooked assembled pizzas in oven, removed when done, allowed to cool, cut and boxed completed orders, entering real-time preparation updates in electronic system from start to finish.
- Followed strict food safety guidelines to maintain a safe and sanitary kitchen, reducing the risk of health code violations.
- Handled high-volume orders during peak times with accuracy and speed while maintaining attention to detail for each pizza creation.
- Prepared ingredients ahead of time to promote efficiency in dish garnishing.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
Education
Bachelor of Arts - Strategic Communications (PR)
Western Michigan University
Kalamazoo, MI06.2024
Skills
- Career and Academic Counseling
- Peer Counseling
- Social Program Implementation
- Student Engagement
- Microsoft Office
- Case File Management
- Communication Clarity
- Progress Documentation
- Google Drive
- Excel
- Support Group Management
- Train Staff
- Team Collaboration
- Relationship Building
- CPR certified
- Food safety training
Timeline
Classroom Assistant
The Montessori School
01.2024 - 07.2024
Substitute Teacher, K-12
Edustaff
09.2023 - Current
Receptionist
Unified Clinics
08.2022 - 01.2023
Elderly Caregiver
American House
05.2022 - 08.2022
Residential Assistant and Conference Associate
Western Michigan University
01.2022 - 08.2023
Pizza Cook
Italia Gardens Flint, Davison, And Grand Blanc
06.2018 - 08.2020
Bachelor of Arts - Strategic Communications (PR)
Western Michigan University