Alexis Kight

• Coordinate surgery times with multiple departments, including anesthesia, surgeons, nurses, medical assistants, pre-op, and recovery.
• Scheduled surgical and procedural appointments based on physician orders and operating room availability, optimizing use of block time.
• Monitor and adjust surgery schedules in response to cancellations, emergencies, or delays.
• Contacted patients to confirm surgery details and provided essential pre-operative instructions, ensuring readiness and adherence to protocols.
• Schedule patients for testing such as MRI, CT, EEG, Interventional Radiology, and Nuclear Medicine.
• Utilized scheduling tools to manage appointments and surgery times effectively. (Microsoft Office, Teams, Meditech, ORC, Epic).

• Evaluate Patients before the exam (dilation, refraction, pressure test, etc.)
• Conducted vision tests and documented patient information accurately.
• Facilitated smooth patient flow during intake process, ensuring timely and organized examinations.
• Assisted patients with pre-examination procedures and maintained equipment readiness.
• Educated patients on lens options and proper eyewear care to enhance their understanding and satisfaction.
• Schedule appointments and verify insurance.
• Checked patient records for accuracy and updated them.
• Ensured a welcoming environment for patients through excellent customer service.

• Schedule home services such as AC and plumbing repairs, pest

control, and housekeeping services.

• Coordinated 10+ field technicians and weekly routes

• Managed customer calls, payments, and service contracts.

• Provided administrative support and maintained the service

calendar

• Coordinated meetings with potential clients for estimating services