Rebecca Cacace
Rome,NY
Summary
Compassionate Certified Ophthalmic Assistant and Surgery Scheduler known for high productivity and efficient task completion. Possess specialized skills in patient education, diagnostic testing, and vision acuity measurements. Excels in communication, empathy, and teamwork to enhance patient care and support ophthalmologists effectively.
-Computer proficient and can use Microsoft Word, Excel, and many different types of EMR.
-Great at multitasking and have good time management skills.
- Am innovative and creative and am able to adapt quickly to change or difficult situations that may arise.
- Proficient in Medical terminology, not just related to Ophthalmology.
-Excellent communication skills, written and verbal.
-Strong team player- I work well in collaborative environments and believe in teamwork but also am able to work well alone.
-I am a fast learner and adapt well and quickly to new and changing environments.
Overview
22
22
years of professional experience
Work History
Certified Ophthalmic Assistant/Surgery Scheduler
Costello Eye Care
New Hartford, NY
10.2024 - Current
- Organized patient charts for surgical procedures and ensured accuracy of all documents.
- Scheduled pre-operative appointments with patients, obtained consent forms and collected necessary insurance information.
- Acted as liaison between physicians, vendors, insurance companies, patients and their families regarding surgical procedures.
- Answered phone calls from patients inquiring about upcoming scheduled surgeries or follow up visits.
- Educated patients on pre-operative instructions, such as fasting requirements, prior to undergoing anesthesia. Performed ophthalmic testing, including visual acuity, refraction, color vision, and depth perception testing.
- Administered diagnostic tests to detect glaucoma, retinal detachment and other eye diseases.
- Greeted patients in a professional manner and maintained accurate records of all visits.
Lead Ophthalmic Technician
EYE CONSULTANTS OF SYRACUSE, PC
Syracuse, New York, United States
06.2021 - 10.2024
- Performed comprehensive ophthalmic examinations utilizing advanced technology such as optical coherence tomography, fundus photography, visual fields and refractometry.
- Developed protocols for testing procedures and maintained all necessary records according to department standards.
- Evaluated test results for accuracy prior to presenting them to physicians for review.
- Collaborated with physicians regarding diagnosis and treatment plans for patients.
- Scheduled appointments for patients in accordance with physician instructions.
- Instructed patients on how to use prescribed eye drops or medications correctly.
- Assisted surgeons during laser surgery procedures as needed.
- Educated patients about their conditions and recommended lifestyle changes that may improve vision health.
- Transferred knowledge by training ophthalmic assistants, technicians and interns.
- Ensured compliance with HIPAA regulations related to patient privacy and confidentiality.
COA
Baltimore Washington Eye Center
Glen Burnie, NY
07.2018 - 06.2021
- Performed comprehensive ophthalmic examinations utilizing advanced technology such as optical coherence tomography, fundus photography, visual fields and refractometry.
- Complete eye exams, which include patient history, chief complaint, VA both corrected and uncorrected, contact lens evaluation and fittings (including multifocal, monovision, and toric), CVF, EOMs, pupil assessment, refractions, glare, IOP check, dilation, color vision, and depth perception if needed.
- Triage phone calls, fill out MVA, FMLA forms, etc.
- Some scribe experience.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Certified Ophthalmic Assistant
The Glaucoma Center
Bowie, MD
10.2015 - 07.2018
- Provided patient education on proper use of contact lenses, eyeglasses and other ocular products.
- Performed comprehensive ophthalmic examinations utilizing advanced technology such as optical coherence tomography, fundus photography, visual fields and refractometry.
- Complete eye exams, which include patient history, chief complaint, VA both corrected and uncorrected, contact lens evaluation and fittings (including multifocal, monovision, and toric), CVF, EOMs, pupil assessment, refractions, glare, IOP check, dilation, color vision, and depth perception if needed.
- Triage phone calls, fill out MVA, FMLA forms, etc.
- Some scribe experience.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provided support and guidance to colleagues to maintain a collaborative work environment
Ophthalmic Technician
Chesapeake Eye Care and Laser Center
Annapolis, MD
03.2008 - 10.2015
- -Assisted Doctor in intravitreal injections into the eye of Avastin, Lucentis, Eylea, Kenalog and Triesence by prepping patient for injection and getting consent/ insurance forms
- Ordered all medical supplies for all offices, and made sure they are stocked accordingly.
- Perform an inventory of all offices every 3 months, and fill out an Excel spreadsheet of my findings.
- Clean and sterilize instruments for doctors. Performed comprehensive ophthalmic examinations utilizing advanced technology, such as optical coherence tomography, fundus photography, visual fields, and refractometry.
- Complete eye exams, which include patient history, chief complaint, VA both corrected and uncorrected, contact lens evaluation and fittings (including multifocal, monovision, and toric), CVF, EOMs, pupil assessment, refractions, glare, IOP check, dilation, color vision, and depth perception if needed.
- Triage phone calls, fill out MVA, FMLA forms, etc.
- Some scribe experience.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Ophthalmic Technician
Dressler Ophthalmology
Fairfax, VA
09.2004 - 03.2008
- Performed comprehensive ophthalmic examinations utilizing advanced technology such as optical coherence tomography, fundus photography, visual fields and refractometry.
- Complete eye exams, which include patient history, chief complaint, VA both corrected and uncorrected, contact lens evaluation and fittings (including multifocal, monovision, and toric), CVF, EOMs, pupil assessment, refractions, glare, IOP check, dilation, color vision, and depth perception if needed.
- Maintained records of patient medical histories and test results.
- Instructed patients on proper use of contact lenses and eyeglasses.
- Educated patients about eye care needs and safety practices related to vision health issues.
Patient Consultant
TLC Laser Eye Centers
04.2003 - 08.2004
- Made appointments for Lasik evaluations.
- Answered phones.
- I made charts for new patients for the doctors.
- Dealt with insurance companies, set up financing for patients.
Education
Bachelor's degree - Psychology and minor in Human Development
Mansfield University of Pennsylvania
01.2002
Skills
- Surgical assisting
- Surgical Scheduling
- Communication
- Computer literacy
- Clinical supervision
- Electronic Medical Records
- Ocular measurements
- Medical history obtainment and documentation
- Patient Care
- Intake management
- Patient Relations
- Appointment Scheduling
- Equipment Calibration
- Prescription verification
- Telephone triage
Currentjob
COA, Costello Eye Physicians and Surgeons
Accomplishments
- Certified Ophthalmic Assistant with JCAHPO since 2006
Timeline
Certified Ophthalmic Assistant/Surgery Scheduler
Costello Eye Care
10.2024 - Current
Lead Ophthalmic Technician
EYE CONSULTANTS OF SYRACUSE, PC
06.2021 - 10.2024
COA
Baltimore Washington Eye Center
07.2018 - 06.2021
Certified Ophthalmic Assistant
The Glaucoma Center
10.2015 - 07.2018
Ophthalmic Technician
Chesapeake Eye Care and Laser Center
03.2008 - 10.2015
Ophthalmic Technician
Dressler Ophthalmology
09.2004 - 03.2008
Patient Consultant
TLC Laser Eye Centers
04.2003 - 08.2004
Bachelor's degree - Psychology and minor in Human Development
Mansfield University of Pennsylvania
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