Alexis Knapp
Clarkston
Summary
Results-driven professional with expertise in communication and problem-solving. Proven track record in managing diverse tasks and fostering supportive environments. Skilled Mortgage Loan Closer with a focus on accuracy in paperwork review and customer engagement. Adept at meeting tight deadlines while delivering exceptional service and satisfaction.
Overview
7
7
years of professional experience
Work History
Private Nanny
Main Aviation
Waterford
01.2019 - Current
- Managed meal preparation to meet dietary needs and preferences of children.
- Provided transportation for children to appointments, school, and extracurricular activities.
- Developed schedules to balance playtime, learning, and rest periods efficiently.
- Bathed and dressed babies, changed diapers, and prepared bottles and feeding equipment.
- Maintained a safe, healthy and nurturing environment for the children in their home.
Garden Center Sales Associate
M&R Market
Pontiac
05.2025 - 08.2025
- Provided product knowledge and gardening advice to customers.
- Processed special orders for customers when necessary.
- Unloaded products from trucks and transported them to appropriate garden center areas.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Kept stock healthy by watering on-schedule and deadheading flowers to promote additional blooms.
Mortgage Loan Closer
United Wholesale Mortgage
Pontiac
01.2024 - 05.2025
- Reviewed closing documents for compliance with company and regulatory standards.
- Managed the disbursement of funds at the closing table efficiently.
- Communicated with clients to clarify closing procedures and address inquiries.
- Updated internal systems to reflect completed loan closings accurately.
- Collaborated with title companies to secure necessary documentation for closings.
- Reviewed final closing disclosure statement for accuracy prior to closing day.
- Processed payoffs from other lenders as well as escrow accounts at time of closing.
- Calculated mortgage payments, interest rates, taxes, insurance amounts.
Sales Associate
Michigan International Speedway
Brooklyn
04.2021 - 08.2024
- Managed cash register and processed transactions efficiently.
- Assisted customers with ticket purchases and provided event information.
- Educated customers on seating options and venue policies.
- Managed multiple tasks simultaneously in a fast-paced environment.
- Assisted in training new Ticket Sellers on proper operating procedures and processes.
Medical Receptionist
Buckingham & Associates
Indianapolis
08.2023 - 11.2023
- Greeted patients warmly and checked them in for appointments.
- Managed phone calls, scheduling, and patient inquiries effectively.
- Maintained accurate patient records in electronic health systems.
- Processed insurance verification and collected payments promptly.
- Called patients to confirm scheduled appointments and obtain additional details.
Crew Team Member
Chipotle
Rochester Hills
12.2022 - 08.2023
- Managed inventory levels and restocked supplies as needed throughout shifts.
- Collaborated with team to streamline food preparation processes effectively.
- Operated cash register accurately and efficiently.
- Assisted customers with orders and inquiries.
- Prepared quality products while maintaining portion control and presentation within service goal times.
Sales Associate
Alpha & Omega Candies
Auburn Hills
03.2022 - 08.2022
- Maintained cleanliness and organization of the sales floor and displays.
- Processed transactions efficiently using the point-of-sale system.
- Educated customers about product ingredients and sourcing practices.
- Stocked shelves with merchandise, ensuring proper rotation of products.
- Helped customers find specific products, answered questions, and offered product advice.
Social Media Marketing Intern
Pampered Chef
Denver
08.2021 - 08.2022
- Assisted in managing Pampered Chef's online community and customer interactions.
- Created visual assets using graphic design tools for promotional campaigns.
- Scheduled and published posts across multiple social media channels efficiently.
- Monitored Facebook, Instagram, Twitter and other social media platforms to build customer connections.
- Participated in brainstorming sessions to develop fresh approaches to marketing initiatives.
Education
Associate of Science - Theological Studies
Purpose Institute
Troy, MI05-2025
High School Diploma -
Abeka Academy
Pensacola, FL03-2022
Skills
- Customer service
- Time management
- Effective communication
- Team collaboration
- Conflict resolution
- Scheduling procedures
- Data entry
- Excel automation
- Analytical thinking
- Spreadsheet organization
Timeline
Garden Center Sales Associate
M&R Market
05.2025 - 08.2025
Mortgage Loan Closer
United Wholesale Mortgage
01.2024 - 05.2025
Medical Receptionist
Buckingham & Associates
08.2023 - 11.2023
Crew Team Member
Chipotle
12.2022 - 08.2023
Sales Associate
Alpha & Omega Candies
03.2022 - 08.2022
Social Media Marketing Intern
Pampered Chef
08.2021 - 08.2022
Sales Associate
Michigan International Speedway
04.2021 - 08.2024
Private Nanny
Main Aviation
01.2019 - Current
Associate of Science - Theological Studies
Purpose Institute
High School Diploma -
Abeka Academy
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