Alexis Lamanna
Phoenix,AZ
Summary
Graduate of West Aurora High School with a consistent 3.4 GPA while balancing student athlete and work responsibilities at Franco's Pizza in Plainfield. Demonstrated strong work ethic, respect, and dedication. Successfully managed commitments as a student athlete throughout high school, preparing for handling multiple responsibilities. Currently a junior majoring in finance with a 3.7 GPA, excelling academically while managing a job. Key strength in time management, effectively prioritizing and allocating time. Professional with strong foundation in academic pursuits and extracurricular activities, prepared for this role. Demonstrates effective team collaboration and adaptability to changing needs. Skilled in time management, research, and effective communication. Known for reliability and results-driven mindset.
Overview
5
5
years of professional experience
Work History
Server
Texas Roadhouse
07.2022 - Current
- taught patience and time management skills as well as people skills and working in a high stress environment
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Volunteer
AFPA
Phoenix, AZ
09.2024 - 09.2024
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Phone Girl
Franco’s pizza
Plainfield
09.2021 - 07.2022
- Enhanced customer satisfaction by efficiently handling incoming calls and addressing inquiries.
- Contributed to a positive work environment through effective teamwork, cooperation, and open communication with colleagues.
- Facilitated communication between front-of-house and back-of-house teams, ensuring seamless coordination for optimal service delivery.
- Identified opportunities for enhancing overall customer experience by offering personalized suggestions based on caller preferences.
- Demonstrated flexibility and adaptability by seamlessly transitioning between various roles within the establishment during high-stress situations.
Mailroom Assistant
Grand Canyon Univeristy
09.2021 - 06.2022
- Safeguarded sensitive information by properly handling confidential documents and adhering to company policies regarding privacy.
- Diagnosed machinery issues, which included paper jams and handled basic maintenance tasks.
- Ensured timely deliveries by coordinating pickups and drop-offs with courier services efficiently.
- Handled special projects or tasks assigned by supervisors, demonstrating adaptability and eagerness to contribute beyond standard responsibilities.
Volunteer
Aurora Christian School
09.2019 - 06.2022
- Christmas church events
- Assisted with special events and programs.
Basketball Camp Helper
Aurora Christian School
09.2020 - 06.2021
- Followed instructions, safety practices and standard operating procedures when performing assigned tasks.
- Led groups of children safely through variety of camp activities.
- Set up activity stations prior to each day''s events, effectively managing time so that scheduled programming could commence without delay.
- Supported camp staff by preparing facilities, materials, and equipment for daily use.
- Collaborated with fellow Camp Helpers to efficiently complete tasks and meet deadlines.
Education
Bachelor of Science - finance with a emphasis in financial advisory
Grand Canyon University
04.2026
High School Diploma -
West Aurora High School
Aurora, IL05.2022
Skills
Strong Work Ethic
Exceptional customer service
Guest Engagement
Hospitality service expertise
Performance Improvement
Relationship Management
Attention to Detail
Team Collaboration
Effective Multitasking
Preferredname
lexi
Hobbies
I love to play basketball. It is one of the many joys in my life. I have played majority of my life and now play it only recreational. I also enjoy conspiracy theories and keeping up with the latest theories as well as crime documentaries. I also love cinema and going to the movies espically the genre horror and dystopian.
Timeline
Volunteer
AFPA
09.2024 - 09.2024
Server
Texas Roadhouse
07.2022 - Current
Phone Girl
Franco’s pizza
09.2021 - 07.2022
Mailroom Assistant
Grand Canyon Univeristy
09.2021 - 06.2022
Basketball Camp Helper
Aurora Christian School
09.2020 - 06.2021
Volunteer
Aurora Christian School
09.2019 - 06.2022
Bachelor of Science - finance with a emphasis in financial advisory
Grand Canyon University
High School Diploma -
West Aurora High School