Job Search Status
Open to workDesired start date: Open to discussion
Open To Work
Alexis Leddy
Winter Garden,FL
Work Preference
Summary
Dynamic professional with leadership qualities and a strong background in customer service at Walt Disney World Company. Proven ability to enhance guest experiences through exceptional problem-solving and teamwork. Skilled in workflow optimization and adaptable to fast-paced environments, consistently delivering results while maintaining a positive atmosphere.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Disney College Program Intern
Walt Disney World Company
Orlando, FL
08.2025 - Current
- Developed strong relationships with diverse teams, fostering a collaborative work atmosphere for optimal performance.
- Resolved guest concerns or complaints professionally and expediently, upholding Disney''s commitment to excellent service standards.
- Maintained a thorough understanding of Disney brand values while representing the company in an exemplary manner at all times.
- Assisted in creating magical moments for park visitors through engaging interactions and personalized attention.
- Ensured guest safety by enforcing established rules and regulations throughout the park premises consistently.
- Demonstrated knowledge of park attractions, amenities, and services to provide accurate information to guests upon inquiry.
- Enhanced guest experiences by providing exceptional customer service and maintaining a positive attitude.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
Childcare Provider
YMCA of Waycross
Waycross, GA
01.2025 - 08.2025
- Supervised children in daily activities, ensuring safety and engagement.
- Facilitated educational games and activities that promoted social skills development.
- Maintained cleanliness and organization of play areas to create a welcoming environment.
- Communicated effectively with parents regarding children's progress and behavior.
- Monitored behavioral issues and implemented conflict resolution strategies as needed.
Disney College Program Intern
Walt Disney World Company
Orlando, FL
06.2024 - 2025
- Assisted guests with inquiries and provided exceptional customer service, enhancing overall guest experience.
- Collaborated with team members to maintain a clean, organized environment in high-traffic areas.
- Adapted quickly to fast-paced work environments, ensuring timely execution of daily operational tasks.
- Supported training initiatives for new interns, sharing best practices and operational procedures.
- Executed daily inventory management tasks, ensuring accurate stock levels for merchandise operations.
Financial Aid Assistant
South Georgia State College
Douglas, GA
08.2023 - 05.2024
- Provided assistance to students in completing financial aid applications and resolving inquiries.
- Processed student financial aid packages using Banner software, ensuring timely disbursement of funds.
- Conducted outreach activities to educate students on available financial aid resources and eligibility requirements.
- Collaborated with academic departments to verify student enrollment status for accurate aid distribution.
- Performed wide-ranging administrative, financial and service-related functions.
Wait Staff Member
Cavanaros
Waycross, GA
05.2023 - 08.2023
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Processed customer orders accurately, ensuring efficient table turnover rates.
Front of House Employee
Chick-fil-A
Waycross, GA
03.2021 - 05.2021
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
- Assisted team members during peak hours to maintain service speed and quality standards.
- Maintained cleanliness and organization of dining areas, contributing to a welcoming atmosphere.
- Adapted quickly to changing needs during busy shifts, demonstrating flexibility and teamwork skills.
Hostess
Castiglias Winchester
Front Royal, VA
03.2020 - 08.2020
- Welcomed and seated guests, ensuring a positive first impression.
- Managed reservations and waitlists using OpenTable system efficiently.
- Assisted in maintaining cleanliness and organization of dining areas.
- Handled customer feedback promptly to address concerns and improve service quality.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Education
Associate of Science - Biology
South Georgia State College
Douglas, GA04.2026
High School Diploma -
Ware County High School
Waycross, GA05.2023
Skills
Leadership qualities
Time management expertise
Teamwork and collaboration
Dependable and reliable
Multitasking and organization
Adaptability and flexibility
Complex Problem-solving
Workflow optimization
Certification
- Disney College Program Completion, Walt Disney World Resorts - January 2025
- Adult and Pediatric First Aid/CPR/AED, American Red Cross - 02/2027
Timeline
Disney College Program Intern
Walt Disney World Company
08.2025 - Current
Childcare Provider
YMCA of Waycross
01.2025 - 08.2025
Disney College Program Intern
Walt Disney World Company
06.2024 - 2025
Financial Aid Assistant
South Georgia State College
08.2023 - 05.2024
Wait Staff Member
Cavanaros
05.2023 - 08.2023
Front of House Employee
Chick-fil-A
03.2021 - 05.2021
Hostess
Castiglias Winchester
03.2020 - 08.2020
Associate of Science - Biology
South Georgia State College
High School Diploma -
Ware County High School