Hana Lee
Sacramento,CA
Summary
Motivated and outgoing Barista with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
4
4
years of professional experience
Work History
Barista
Dutch Bros. Coffee
06.2022 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Collaborated with management to plan promotional events or seasonal menu items that attracted new clientele.
- Controlled line and crowd with quick, efficient service.
Receptionist
Salon Bravissimo LLc.
05.2023 - 12.2023
Receptionist
Salon Bravissimo LLC.
07.2020 - 04.2021
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Education
Associate of Arts - Communicationsq
American River College
Sacramento, CA01.2025
High School Diploma -
Sacramento Country Day
Sacramento, CA06.2021
Skills
- Espresso Machine Operation
- Coffee Expertise
- Opening and Closing Duties
- Cash Handling
- Adaptive and Creative
- Team Player
- Exceptional Customer Service
- Friendly and Outgoing
- Time management
- Relationship Building
Timeline
Receptionist
Salon Bravissimo LLc.
05.2023 - 12.2023
Barista
Dutch Bros. Coffee
06.2022 - Current
Receptionist
Salon Bravissimo LLC.
07.2020 - 04.2021
Associate of Arts - Communicationsq
American River College
High School Diploma -
Sacramento Country Day
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