ALEXIS LELEA
FedEx
Irving,USA
6
years of professional experience
Proactive worker with 4+ years of experience managing labor-intensive tasks in busy settings. Demonstrates adaptability, efficient execution, and dependable performance through accurate, timely outcomes.
Work History
Package Handler
5 Months- Loaded and unloaded packages from trailers, containers, and conveyor systems with careful handling.
- Scanned shipment labels to verify routing, sort accuracy, and package status updates.
- Sorted parcels by destination, service level, and delivery schedule for efficient flow.
- Inspected packages for damage, mislabels, and weight discrepancies before transfer.
- Maintained safe lifting practices and complied with warehouse safety procedures throughout shifts.
- Coordinated with sort operations teams to resolve bottlenecks and maintain steady throughput.
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
Certified Medical Assistant (CMA)/ Cardio Tech
2 Years- Ensured optimal patient care by preparing examination rooms, maintaining cleanliness, and stocking necessary supplies.
- Supported physicians and nurses in patient examinations, procedures, and treatments, improving workflow efficiency.
- Recorded vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately, contributing to precise patient assessments.
- Maintained patient medical records by accurately documenting information in electronic health record systems, ensuring data integrity.
- Coordinated patient appointments with other departments, optimizing scheduling efficiency and reducing wait times.
- Delivered exceptional customer service to patients by addressing inquiries and concerns promptly and professionally, enhancing patient satisfaction.
- Educated patients on medication instructions, post-treatment care, and preventive measures, improving adherence and outcomes.
- Monitored and maintained inventory of medical supplies and equipment, ensuring availability and minimizing shortages.
- Facilitated onboarding by training new medical assistants on office protocols and clinical procedures, supporting team development.
- Contributed to staff meetings by discussing updates on policies, procedures, or changes in healthcare regulations, ensuring compliance.
- Ensured compliance with HIPAA regulations regarding patient privacy and confidentiality at all time; safeguarding sensitive information.
- Responded quickly during emergencies or urgent situations within the clinic setting, supporting patient safety.
- Demonstrated proficiency in using electronic health record (EHR) systems for accurate documentation and retrieval of patient information, streamlining workflows.
- Served as a liaison between patients/families and healthcare providers to facilitate smooth communication flow, improving patient experience.
- Assisted with administrative tasks such as filing documents or processing paperwork, supporting daily clinic operations.
- Assist Nurses and Providers with Exercise Stress Test, Nuclear Medicine Exercise Stress Test, Dobutamine Stress Test, and Echocardiogram Exercise Stress Test
- Positioned heart monitor on patient, then delivered patient education and communicated test results.
- ran EKG testing, shared outcomes with providers, and informed patients of results
Certified Medical Assistant (CMA)
10 Months- Assessed, documented and monitored vital signs for patients within outpatient settings.
- Completed basic physical assessments of clinic patients to provide optimal care.
- Give injections and immunizations to patients.
- Labeled and completed lab requisitions using ICD and CPT codes.
- Strong attention to detail to keep files accurate and tasks prioritized.
- Sorting, scanning, filing and archiving paper and digital records.
- Typing information into spreadsheets, databases, or internal software.
- Answer telephone calls, route massages, and call in prescription refills to pharmacies.
- Update electronic health records (EHR) with patient history, vitals, and treatment notes.
- Maintains safe, secure, and healthy environment by establishing and following standards and procedures and complying with legal regulations.
- Counseled patients by transmitting physicians’ orders and questions about surgery.
- Keeps supplies ready by inventorying stock, placing orders, and verifying receipts.
- Serves and protects the practice by adhering to professional standards; facility policies and procedures, and federal states, and local requirements.
- Update job knowledge by participating in educational opportunities and reading professional publications.
COVID-19 Tester
5 Months- Collected specimens, monitored vitals, and maximized patient comfort to maintain optimal environment.
- Communicated professionally to staff and visitors explaining COVID -19 screening procedures.
- Documented data in designated system to present to client upon request.
- Sanitized work area and sterilized equipment and instruments to comply with company and HIPAA protocols.
- Administered required COVID-19 rapid tests and sample collection using proper techniques.
- Followed in-process quality control procedures and performed accurate data entry of patient information to prepare collected specimen for testing and analysis.
Certified Nursing Assistant
10 Months- Assisted residents with bathing, dressing, grooming, and safe mobility support.
- Monitored vital signs and reported changes to nursing staff promptly.
- Documented care activities and resident conditions accurately in patient records.
- Supported meal assistance, hydration, and special diet compliance for residents.
- Communicated resident concerns clearly to nurses to support timely care decisions.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
- Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
- Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
Education
Associate of Applied Science - Medical Billing & Coding
Remote Course
Certificate - Medical Assistant
Valid until 2027
Skills
Medical Terminology
Medical Office Administrative Procedures
Medical Billing and Coding
Insurance Billing and Bookkeeping
Claims and Reimbursement Methodologies
Insurance/Document Verification
Electronic Health Records (EPIC/SimChart)
Medical Insurance Processing
Taking vitals
Procedures/Exam assistance
EKG/Cardiac Care
Phlebotomy
Direct Patient Care
Charting/Filing
Computer Literate.
Adaptable to change
Workplace cleanliness
OSHA compliant
Timeline
Package Handler
FedEx
06.2026 - CurrentRead More
Certified Medical Assistant (CMA)/ Cardio Tech
Foundation Health Partners
01.2024 - 01.2026Read More
Certified Medical Assistant (CMA)
Medical Park Family Care, Inc.
11.2021 - 09.2022Read More
COVID-19 Tester
Beacon Occupational Health & Safety Services
07.2021 - 12.2021Read More
Certified Nursing Assistant
Opus Memoria, LLC.
07.2020 - 05.2021Read More
Charter College
Certificate from Medical Assistant
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Charter College
Associate of Applied Science from Medical Billing & Coding
Read More