Alexis Lemons
Velva,ND
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Supervisor
Dot's Pretzels
02.2020 - 10.2023
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Prepared agendas and took notes at meetings to archive proceedings.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
- Worked on inventory and supply use procedures to enhance efficient and economical use of equipment and supplies.
- Updated reports, managed accounts, and generated reports for company database.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Led safety meetings and training classes to educate workers on safe practices and important policies.
- Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
- Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
- Coordinated emergency response plans and drills to increase preparedness and address issues promptly.
- Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
- Supported implementation of warehouse management system software applications to enable centralized management of tasks.
- Planned and established production schedules and optimized control levels for diversified manufacturing operations.
- Reviewed inventories, tracked production statuses and ordered materials to foster consistent availability and production schedule adherence.
- Developed production schedules according to deadlines for existing orders and sales forecasting.
- Completed physical inventory counts each month.
- Audited and corrected discrepancies in inventory numbers.
- Improved user productivity and efficiency through system training and support.
- Built, edited and tested customized computer system programs.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
Warehouse Shipping Clerk
Dot's Pretzels
02.2019 - 02.2020
- Checked and rechecked orders before packaging and shipping items.
- Worked professionally with team members and across departments to meet demands of high-volume environment.
- Followed good housekeeping practices to keep dock, staging area and storage spaces clean and safe.
- Entered information into warehouse management system using handheld scanners and computer terminals.
- Reached out to customers, carriers and other warehouse personnel to coordinate shipments and correct orders.
- Assisted with regular cycle counts and large-scale inventory audits to maintain accurate records.
- Processed required paperwork to expedite handling of shipped and received goods.
- Completed physical inventory counts each month.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Monitored and adjusted inventory levels to meet customer needs and demands.
Personal Banker
Citibank
05.2017 - 05.2018
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Cross-sold bank products and services to meet customer needs and provide options.
- Promoted financial products by maintaining excellent service offering knowledge.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
- Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
Education
Associate of Science - Small Business Administration And Management
Dakota College At Bottineau
Bottineau, NDSkills
- Senior Leadership Support
- Excellent Multitasking Abilities
- Training and Development
- Recordkeeping Accuracy
- Office Management Software
- Performance Improvement
- Organization and Planning
- Scheduling
Certification
- Certified SQF Practitioner, Dot's Pretzels - 2021-current
- Safety Advocate, Dot's Pretzels-2022-Current
Timeline
Office Supervisor
Dot's Pretzels
02.2020 - 10.2023
Warehouse Shipping Clerk
Dot's Pretzels
02.2019 - 02.2020
Personal Banker
Citibank
05.2017 - 05.2018
Associate of Science - Small Business Administration And Management
Dakota College At Bottineau
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