Alexis Liebrand
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Restaurant Server
Matter Of Craft
01.2023 - Current
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Restaurant Hostess/Food Runner/Server
Avila's El Ranchito
05.2021 - 01.2023
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Advised customers about special offerings and menu items to help drive sales.
- Used cash registers and credit card machines to cash out customers.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Restaurant Hostess
Gen Korean BBQ
03.2021 - 05.2021
- Used cash registers and credit card machines to cash out customers.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Education
High School Diploma -
Huntington Beach High School
Huntington Beach, CA06.2022
Skills
- High Energy and Stamina
- Warm and Friendly
- Team Leadership
- Adaptable and Flexible
- Reliable and Responsible
Timeline
Restaurant Server
Matter Of Craft
01.2023 - Current
Restaurant Hostess/Food Runner/Server
Avila's El Ranchito
05.2021 - 01.2023
Restaurant Hostess
Gen Korean BBQ
03.2021 - 05.2021
High School Diploma -
Huntington Beach High School
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