Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Nipaporn Intharapun

Nipaporn Intharapun

Indiana ,PA

Summary

Dynamic professional with a proven track record in enhancing customer satisfaction and streamlining operations at Teerak Thai Restaurant. Excelled in guest relations management and order accuracy, demonstrating exceptional communication and organizational skills. Increased efficiency and consistently received positive feedback for service quality and dedication.

Overview

29
29
years of professional experience

Work History

Restaurant Server

Teerak Thai Restaurant
05.2022 - Current


  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Greeted new customers, discussed specials, and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Elevated the guest experience by anticipating their needs proactively throughout their visit.
  • Reduced wait times for diners through effective communication between front-of-house and back-of-house teams during peak hours.
  • Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Script Writer for Documentary Film

DMC TV - Dhamma Meditation Channel
04.2015 - 06.2018

Write and edit scripts based on team direction and feedback.


Convey plot in an interesting and believable way.


Support the production team and process as needed.


Provide final scripts in the agreed-upon format.

Translator and Interpreter

Rogma International, PABWE, Pttes
05.1995 - 05.2014

Translated the Bible lessons from English into Thai for Rogma International ( 1995-1996 )


Translated the letters of American prisoners in Thailand from English into Thai for the royal amnesties and the King’s pardon under PABWE, coordinating with The US Embassy.

(1996-1998)


Translated and coordinated as a private assistant for a Thai businessman in Sudan (2009-2011)


Translated business and educational documents for private individuals and companies (2012-2014)

Education

Graduate Diploma Program - English For Business And Management

Thammasat University
Bangkok, Thailand
03.2014

Bachelor Of Communication Arts - Radio And Television Broadcasting

Dhurakij Pundit University
Bangkok, Thailand
06.2010

Skills

  • Customer Satisfaction
  • Order Taking
  • Organization
  • Guest service
  • Exceptional communication
  • Cleanliness
  • POS System Operation
  • Cleaning and sanitizing
  • Order Accuracy
  • Menu Memorization
  • Detail Oriented
  • Dining area maintenance
  • Service prioritization
  • Quality Control
  • Guest Relations Management
  • Strong Work Ethic
  • Exceptional customer service
  • Performance Improvement
  • Warm and Friendly
  • Reliable and Responsible
  • Adaptable and Flexible
  • High Energy and Stamina
  • Cool Under Pressure
  • Relationship Building
  • Conflict and Complaint Resolution

Timeline

Restaurant Server

Teerak Thai Restaurant
05.2022 - Current

Script Writer for Documentary Film

DMC TV - Dhamma Meditation Channel
04.2015 - 06.2018

Translator and Interpreter

Rogma International, PABWE, Pttes
05.1995 - 05.2014

Graduate Diploma Program - English For Business And Management

Thammasat University

Bachelor Of Communication Arts - Radio And Television Broadcasting

Dhurakij Pundit University
Nipaporn Intharapun